Michael Vanderwall Email & Phone Number

Michael Vanderwall is a Technical Service Representative at Provisur Technologies Inc at Provisur Technologies Inc.

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  Technical Service Representative

  Provisur Technologies Inc

  Jul 2005 - Present

  August 2014 - Present Mokena, ILProvisur TechnologiesFormax Technical Service Representative~Serve as a technical expert on Formax Forming Equipment. Machines equipped with mechanical, hydraulic, pneumatic, VFDs and Servo Drives that are controlled by PLC or Computer control systems ~Provide inside technical support via phone, email and after-hour on complex machine problems. Provided technical support via onsite visit, phone, email/remote access to (program/software) and after-hour calls on complex technical problems.~Coordinate and schedule emergency service technician visits on a global stage~Build Spare Part and Preventative Maintenance kits for installed equipment lines ~Accomplished user of Oracle PeopleSoft and Microsoft Office~Expert user & internal lead administrator of Salesforce Service Cloud~Schedule and manage large equipment shipments using local logistics company~Provide answers to clients and teams by identifying problems, researching answers and guiding them thru through corrective steps July 2005 – August 2014 Mokena, ILProvisur TechnologiesFormax Service Technician ~Worked as an industrial electromechanical service technician on Formax Food Forming machines - high speed, high volume food forming machines~Programmed PLC’s, Computer Controllers, Servo Drives and wired panels from electrical schematics~Built, installed, serviced, and trained on all food forming equipment as well as conveyors and auxiliary equipment from the frame up~Troubleshot and trained on machines equipped with mechanical, hydraulic, pneumatic and various electronic systems~Served as a traveling service technician, troubleshooting, repairing and installing equipment on a global stage~Trained current employees and customer's plant technicians globally

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  Joliet Junior College

  Automotive Engineering Technology/Technician