Michael Vinluan Email & Phone Number

Philippines

Ncr - National Capital Region, Philippines

Assigned at Asurion Techlog Philippines PDOC office since June 2011 to July 15, 2016• Responsible in Desktop Support, Handles IT inventory within the site.• Assists staff with the installation, configuration, and ongoing usability of desktop/laptop computers, peripheral equipment and software within established standards and guidelines.• coordinate with vendor support contacts to resolve technical problems with desktop computing equipment and software.• Works… Show more Assigned at Asurion Techlog Philippines PDOC office since June 2011 to July 15, 2016• Responsible in Desktop Support, Handles IT inventory within the site.• Assists staff with the installation, configuration, and ongoing usability of desktop/laptop computers, peripheral equipment and software within established standards and guidelines.• coordinate with vendor support contacts to resolve technical problems with desktop computing equipment and software.• Works with various teams to determine and resolve IT/Network issues.• Responsible in adding and deleting Proximity Card access badges.• Isolation and Troubleshooting of Hardware/Applications problems.• Oversee and support trouble ticket activity and work orders as required Show less

Sub contracted at LAS Management from 2004-2005 and FMI from 2005-2011• Responsible in Uploading Electronic files to ADB's Electronic database and Retrieval System (Estar).• Responsible in administrative functions such as filing, archiving, data entry and other office related tasks.• Safekeeping of ADB records documents in media format, tracking and updating.• Performs other related duties as required and assigned by the supervisor and managers.• Maintains high level of… Show more Sub contracted at LAS Management from 2004-2005 and FMI from 2005-2011• Responsible in Uploading Electronic files to ADB's Electronic database and Retrieval System (Estar).• Responsible in administrative functions such as filing, archiving, data entry and other office related tasks.• Safekeeping of ADB records documents in media format, tracking and updating.• Performs other related duties as required and assigned by the supervisor and managers.• Maintains high level of confidentiality in handling legal data information.• Assist the Office in maintaining and troubleshooting computer equipments.• Participated in the ADB Six Sigma project on Cost Reduction Project. Show less