Territory Account Rep.
Current• Maintain and improve relationships with customers and key store personnel.• Demonstrate commitment to departmental goals, including, but not limited to controlling travel costs, following established policies and procedures (i.e. expense reporting, weekly itineraries, sales projections, timely and accurate completion of all administrative responsibilities, feedback regarding market conditions, etc.)• Provide training and technical direction to store personnel on Empire products and… Show more • Maintain and improve relationships with customers and key store personnel.• Demonstrate commitment to departmental goals, including, but not limited to controlling travel costs, following established policies and procedures (i.e. expense reporting, weekly itineraries, sales projections, timely and accurate completion of all administrative responsibilities, feedback regarding market conditions, etc.)• Provide training and technical direction to store personnel on Empire products and services.• Arrange for appropriate product returns and credits.• Recommend modification of policies, practices and procedures which will enhance Empire’s employee and customer relationships as well as sales objectives and profitability.• Research and analyze Comp Sales and Turns performance when requested.• Demonstrate high standards of conduct, professionalism, courtesy, ethics, and “can do” attitude when representing Empire. • Participate in special events for customers such as Grand Openings, Contractor Days, product knowledge training, etc. • Analyze performance, product mix, and new product opportunities of existing or potential customers; recommend changes within existing accounts when appropriate. • Assist with store set/reset activity, as needed.• Maintain awareness of specials and price changes and keep customers informed.• Perform Comp Shops as needed and/or requested. Show less