Michael W. Email & Phone Number

Amsterdam Area

Amsterdam Area

Amsterdam Area, Netherlands

Leading the IT Service Desk team existing of eight employees divided over The Netherlands and France. Taking care of the mid- and end-year reviews, defining the targets and steer where needed.Responsible for the office automation, digital workplaces in all offices, hardware orders and international supplier management.Leading role in all big IT projects..

Amsterdam, North Holland, Netherlands

First, second, and third line IT Service Desk for all internal employees across four European offices. Leading role within the Service Desk team as a Senior.Participation in multiple IT projects.

Utrecht Area, Netherlands

1st and 2nd line support for customersAnswering Phone, E-mail and Chat in English, Dutch and German.

Schiphol

First, second, and third line IT Service Desk for all European offices.Perform server management and local support for all employees in Europe. Mostly remote support, but also on site support for the end user. This company uses ITIL v3. Tasks & responsibilities: - Pick up the phone/answer to e-mail as first line contact for all ICT related issues- Register.

Amsterdam Area, Netherlands

First and second line IT Support for all internal employees.Primarily working on the domain migration and implementation of Symantec Enterprise Vault. Beside that work as first and second line ICT Support Officer, perform server management and local support for all TomTom employees worldwide (both through remote as well as on site for the end user). Work.

Amsterdam Area, Netherlands

First, second, and third line IT Service Desk for all internal employees. Performed server management and local support for all APX- ENDEX employees (both through remote as well as on site for the end user). According to ITIL working methods and a SLA. Worked with a full admin account on all the domain clients and servers. Tasks & responsibilities: - Pick.

Amsterdam Area, Netherlands

Handling the futures market for gas and electricity. Also responsible for first, second, and third line IT Support for all internal employees.Worked as first line ICT contact. Performed server management and local support. Worked with a full admin account on all the domain clients and servers. Tasks & responsibilities: - Answer e-mails in the IT mailbox.

Hbo, Systeembeheer

system engineering

Wo, Economics And Business

Vwo, Natuur En Techniek