-Trusted with highly confidential data in effort to transform and clean higher education institutions data, operating on up to 110,000+ records at a time -Managed loading the clean data into Production of new Salesforce solution for clients -Responsible for a personal portfolio of post production implementations enhancements -Directly interacting with clients to implement and support Salesforce technology solutions into their business environment -Identify and implement appropriate testing strategies, alongside judging clients through demo sessions to ensure accuracy of build, so the client has the ability to be self-sufficient in the future.-Execute all steps required to deploy/implement the application solution while assisting in delivery of high-quality solutions across multiple industries and cross functional areas-Collaborate with clients to understand strategic objectives related to Salesforce data for higher education clients including user experience, business processes, data strategy, and service delivery

-Collected and reviewed market research to aid gaps in the current web design -Collaborated with designers & product managers design and implement a new website-Created user-friendly layouts that were converted the company’s current web-user interface -Enhance existing systems by analyzing business objectives, preparing an action plan and identifying areas for modification and improvement for future implementations

-Responsible for completing internal audits to assist/aid the company during their annual audit process -Leveraged Excel and navigated internal database systems to successfully complete company audits-Directly collaborated with clients regarding how to leverage the usage of Marex servers and VPNs-Assisted in troubleshooting production incidents and VPN usage