Michael Sette Email and Phone Number
As an influential Learning and Development leader, I excel at integrating cutting-edge technology into L&D processes to enhance employee engagement, workforce efficiency, performance, and organizational growth. Offering extensive experience in managing high-impact training programs, talent development, and HR strategies across diverse industries, I partner with key stakeholders including HRBPs, senior executives, cross-functional team leaders, and clients to align learning initiatives with business goals, driving organizational growth and development.Since 2022, I have served as Operations & Maintenance Training Manager, Talent Development at Alstom, a leading global producer of high-speed, suburban, regional, and urban trains and trams. Prior to joining Alstom, I held a variety of senior consulting roles in L&D, Training, and Onboarding with top-tier clients Wells Fargo, Capital One, Novartis, Depository Trust and Clearing Corporation, Citigroup, and Mastercard. Earlier roles include Manager of Online Programs/Training, Instructor at Briarcliffe College and Director of Operations & HR/Organizational Development at TVR Communications.Alongside my professional experience, I serve as an Adjunct Professor at St. Francis College and have previously taught at St. Joseph's University, Dowling College, Sanford Brown Institute, Grantham University, and Interboro Institute. I am also the Co-Author of two publications: Introduction to Project Management and Introduction to Human Resource Management, both published by Words of Wisdom - LLC.✪ Areas of Expertise:Learning & Organizational Development / Project Management / Program Management / Talent Management / In-Person, Blended & E-Learning / Team Leadership / Instructional Design / Adult Learning Theory / Learning Analytics / Learning Delivery / Succession Planning / Technical Writing / Competency Calibrations / Talent Development / Human Resources / Organizational Development / Workforce Training / Business Operations / Online Curriculum Development / LMS Administration / Diversity, Equity & Inclusion (DE&I) / Adaptive Learning / Instructional Design / Backward Design / Facilitation / Gamification / Information Architecture / Learning Metrics
Alstom
View- Website:
- alstom.com
- Employees:
- 80214
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Operations And Maintenance Training Manager, Talent DevelopmentAlstomMassapequa, Ny, Us
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Operations & Maintenance Training Manager, Talent DevelopmentAlstom Nov 2022 - PresentSaint-Ouen, FrIn this capacity, I lead a talented team of Training professionals providing a wide range of services to ensure efficiency for AirTrain JFK operations. As the primary point of contact with our client Port Authority, I am ultimately accountable for adapting Alstom’s training to their organizational needs.On top of delivering the end-to-end administration of all safety, technical and administrative training courses, I have orchestrated an expansion of the onboarding program to integrate virtual with instructor-led training and also developed a strategy incorporating nano-learning pathways for the quick and efficient acquisition of information for Safety, Maintenance, Operations, and Customer Service. Additionally, I have collaborated with SMEs to develop a comprehensive training plan, succession plan, reporting, and metrics.
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Adjunct ProfessorSt. Francis College Jan 2024 - PresentBrooklyn, New York, UsI manage the facilitation and instructional design of undergraduate/graduate Business and Information Systems Management courses. -
Adjunct ProfessorSt. Joseph'S University New York Jan 2016 - Jun 2024Brooklyn, Ny, UsWhile an Adjunct Professor at SJU, I managed the instructional design and instruction of fully online undergraduate Marketing and Communications courses. -
Senior Consultant - Learning & Development, Training, And OnboardingVarious Clients - Wells Fargo, Capital One, Novartis, Dtcc, Citigroup, Mastercard Nov 2016 - Nov 2022From 2016 through 2022, I consulted for several financial services and pharmaceutical industry clients:∙ Sr. Learning Consultant – Unified Pipelines Onboarding Programs, Diversant (Wells Fargo)∙ Consultant – Onboarding Program Management, Kelly Mitchell (Capital One)∙ Sr. Learning and Development Program Manager Consultant, Radiant Systems (Novartis)∙ Training Consultant, Zar Technologies (Depository Trust and Clearing Corporation)∙ Learning & Development Liaison – Citi Ventures, The Judge Group (Citigroup)∙ Learning & Development Program Manager, GP Strategies (Mastercard)
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Manager Of Online Programs/Training, InstructorBriarcliffe College Jan 2005 - Nov 2016Bethpage, Ny, UsAs Manager of Online Programs/Training, I directed the planning, design, implementation, and evaluation of online courses and curriculum for this 1,800-student college. Of note, I was selected to serve as Interim Site Director for the Long Island City Campus.During my tenure, I created a multi-module training methodology for the institution’s users analytics for both classroom and E-learning environments. Additionally, I conducted needs assessment and tailored learning for key stakeholders for both traditional and distance learning environments for the migration to a new LMS. -
Subject Matter Expert - Adaptive LearningO’Donnell Learn Jan 2015 - Aug 2015
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Adjunct ProfessorDowling College Sep 2010 - Dec 2012Oakdale, Ny, Us -
Professor (Acting Business Department Co-Chair)Grantham University Dec 2011 - Aug 2012Little Rock, Arkansas, Us -
Associate ProfessorSanford Brown Institute Sep 2003 - Mar 2011Us -
Director Of Operations & Hr/Organizational DevelopmentTvr Communications Dec 2004 - Dec 2008Lake Success, New York, UsI administered the day-to-day business operations and HR management of this industry-leading provider of telecommunications and education services to healthcare providers, with annual revenues exceeding $40M.Select accomplishments include:• Driving the implementation of mission-critical training programs and HR strategies• Directing the integration, sales training, and automation of contact center operations and 135 field operations sites• Conceptualizing, designing, and teaching multi-module workforce training programs covering Technology, Sales, Management, Leadership, and Diversity and Inclusion • Project managing a customer contact center launch and designing all related scripting, sales strategies, and performance metrics• Directing contract administration and commission reporting decisions, realizing annual revenue gains of 25-35% -
Adjunct ProfessorInterboro Institute Dec 2002 - Dec 2003Us
Michael Sette Education Details
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Dowling CollegeTotal Quality Management -
Dowling CollegeEnglish
Frequently Asked Questions about Michael Sette
What company does Michael Sette work for?
Michael Sette works for Alstom
What is Michael Sette's role at the current company?
Michael Sette's current role is Operations and Maintenance Training Manager, Talent Development.
What schools did Michael Sette attend?
Michael Sette attended Dowling College, Dowling College.
Who are Michael Sette's colleagues?
Michael Sette's colleagues are Mohamed Mahmoud, Yann Fawcett, Stefania Bogliolo, Ttt Tyy, Utkrisht Goswami, Arthur Cognet, K Gopalakrishnan.
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