AI Leadership & InnovationArchitected and implemented enterprise-wide AI strategyEstablished AI Center of Excellence (CoE), implementing governance frameworks for responsible AI development and deployment across global operationsLed development of custom LLM solutions using Claude and GPT modelsAI & Machine LearningLarge Language Models (LLMs): Claude, GPT-4, Llama, deployment and integrationMLOps & AI Infrastructure: Model deployment, monitoring, and maintenanceAI Governance & Ethics: Risk assessment, bias detection, responsible AI frameworksPrompt Engineering: System design, chain-of-thought, few-shot learningCustom AI Solution Development: RAG systems, intelligent automation, AI agentsLeadership & StrategyAI Program Management: Roadmap development, resource allocation, risk managementStakeholder Management: C-suite advisory, board presentations, vendor relationsTeam Building: AI talent acquisition, development, and retentionChange Management: Digital transformation, AI adoption strategiesInnovation Management: R&D oversight, proof-of-concept development, scalability planningSCOPE: Steered strategic planning for IT infrastructure, systems, data, software development, and security, advancing protection against breaches and cyberattacks for edge devices, networks, and data. Oversee a $4M budget and global team with P&L accountability. Leverage insight to engage with senior stakeholders and influence decision-making, delivering cost-efficient security solutions and incubating new product development. Drove project management at the top level, ensuring operational efficiency, scalability, security, functionality, and reliability. COST EFFICIENCY: Optimized a $4M budget, ensuring efficiency in operational, security, and engineering expenditures.

SCOPE: As Director of IT and IT Security, managed a $3M budget encompassing operational capital and security. Offered service delivery to the organization: end users, customers, and cross-functional technical teams. Steered a 3-year roadmap to address high-priority risks. Pinpointed and quantified security vulnerabilities, performing reviews of critical enterprise applications, systems, and networks. Operated 24/7 high-performance secure service portfolio encompassing: infrastructure services, computer, storage, network, tools, and applications running on-premises/third-party cloud and managed service providers. Apply consumer’s voice into business solutions, advancing transparent technical training and communication.Select Contributions:DATA INTEGRITY: Improved system data integrity and reliability, establishing and enforcing policies.IT ROADMAPS: Developed Information Security annual and three-year roadmaps to address the highest priority risks. EXECUTIVE ADVISORY/STAKEHOLDER RELATIONSHIPS: Cultivated stakeholder relationships and advanced professional development for executives, crafting training around risk exposure, mitigation, and business impact. SOLUTIONS ADVISORY: Appointed trusted advisor and liaison to senior leadership, advancing internal and customer-facing IT, development, and engineering projects. COMPLIANCE/RISK MITIGATION: Ensured compliance and mitigated risks, supporting security, privacy, and IT security audits and assessments. GLOBAL TEAM DEVELOPMENT: Cultivated relationships with global business units, advancing roadmaps to help the team understand their role and the team’s role within the information security program.

• Supported internal infrastructure, customer-facing solutions globally, 24x7 monitoring, and support. • Employed control and authorization over a global team of six engineers throughout updating, decommissioning, and consolidating servers while concurrently governing a company transition to server virtualization and cloud computing.• Decreased the number of physical servers drastically from more than 60 down to six, saving significant costs for maintaining outdated servers.• Engineered and implemented change management procedures that optimized internal business and other operations processes.• Navigated negotiations with vendors to consolidate communication systems and data storage networks at reduced costs.• Managed implementation, support of global architecture.• Developed and deployed a network monitoring system with the goal of enhancing customer service and resolving technical issues as tickets were submitted in real-time.• Aligned objectives across the design and implementation of a customer help desk system, resulting in advanced tracking of issues and more visible security data.• Educated, guided, and mentored new and existing employees, ensuring continual training in new communication, data storage systems, and processes while evaluating team progress.• Worked with internal and customer-facing software development and IT teams to develop support run books and overall solution, and configuration documentation.

• Server and Storage administration• Infrastructure upgrades - including network and servers.• Launched the organization's first storage area network. • Brought new servers, network online to support new locations.• Launched the first virtualized server infrastructure.• Cisco Firewalls to a new HA pair. • Cisco switches to a new HA core pair• Upgraded various campus switches• Level 2/3 – Service Desk Tickets

SCOPE: Founded enterprise following MBA completion, focusing business operations on AI consulting and AWS services. Assisted clients with strategic planning, cloud cost optimization, AWS cloud services, business operations and workflows, engineering and building, chatbots/assistants, and MVP/POC development. SPECIALTY AREAS: Amazon Web Services (AWS) | Solution Architecture | Artificial Intelligence (AI) | IT Leadership | ChatGPT | AI Strategy | Cybersecurity | Operational Excellence | IT Operations | Information Security | Enterprise Architecture | Product Development | OpenAI | Anthropic Claude | StreamlitExpertise: IT Systems | Technical Program Management | Agile Processes | Risk Management | Client Partners/Engagement | Solution Architecture | IT Planning & Leadership | Data Analysis/Management | Process Improvement | Program Management | Business Analysis | Report Design & Development | Systems Implementation | Application Configuration | Back-end System Coding | Database Development | Data Conversion | Project Accounting | Financial Analysis & Reporting | Data Modeling | TrainingTechnical Proficiency: Cloud: Amazon Web Services, Azure, Other Private Clouds | Operating Systems: Windows, Linux (Kali, Ubuntu, CentOS, Amazon Linux AMI, Docker | Databases: ORACLE, MSSQL, MySQL, AWS RDS | Programming Languages: Python, PowerShell, Shell Scripting | Tools: Tenable IO/Nessus, Nmap | Learning/Studying: AWS Advanced Networking Specialty | DevOps: Terraform, AWS CloudFormation, Docker

• Bridged communications with large teams in order to configure and• Implemented and supported product systems for utilization by pharmacies.• Installed various Dell server and client products and deployed hardware and software upgrades in accordance with required specifications.• Developed and tested proof of concept for third-party applications and systems used in conjunction with McKesson’s solutions.

• Provided expert consultancy regarding IT systems, implementing system upgrades, and facilitating transitions to modern processes aligned to the established infrastructure. • Engaged directly with clients to define system requirements while ensuring full adherence to strict security regulations in accordance with contractual and industry policies.