Michael Walch Email & Phone Number

Eppingen, Baden-Württemberg

- Led the implementation and management of the Adito CRM system, improving functionality and efficiency, while providing key support for the SAP MM module- Managed SAP authorizations, ensuring compliance and strengthening system security- Analyzed, designed, developed, and implemented business processes to optimize operations- Liaised between IT, business departments, and external stakeholders to streamline communication and resolve operational challenges- Project Manager for CRM Service (March 2022 – December 2023), leading cross-functional teams to enhance CRM capabilities

Eppingen

- Analyzed and optimized business processes- Enhanced the ticket tool and demand management, prioritizing value-contributing tickets and improving issue resolution efficiency- Established internal IT ticket reporting to improve transparency- Developed and conducted training sessions, creating training materials for process changes

Neckarsulm

- Contributed to monthly financial closings and variance analysis, including coordination with international teams- Supported logistics and sales departments with requests and projects, including make-or-buy decisions- Enhanced reporting and planning processes through further development

Neckarsulm

- Prepared detailed reports and conducted in-depth variance and ad-hoc analyses- Contributed to controlling and logistics projects, ensuring alignment with organizational goals- Actively involved in annual expense planning at the headquarters in London, collaborating with key stakeholders

Obersulm, Germany

- Thesis topic: „Process Cost Calculation in Selected Departments of IDS GmbH“- Supported the accounting team

Yokohama, Kanagawa, Japan

- Supported the controlling team with the preparation of monthly sales reports, current forecasts, and business planning- Project for transferring research and development-related tasks to the engineering departments- Created, maintained, and tracked engineering development orders

Abstatt, Germany

- Supported the controlling team with the preparation of monthly reports, the business planning, and special queries using SAP and Hyperion Financial Management- Independently prepared personnel ratios- Further developed MS-Excel tools- Created and updated process descriptions

Heilbronn Area, Germany

- Delivered meals to elderely or ill people

Heilbronn Area, Germany

- Took full responsibility for the cash desk- Scheduled customer appointments and handled their pre- and post-processing- Analysed portfolios and developed investment proposals- Managed correspondence with customers- Gathered information about potential corporate customers- Summarized and presented internal analysis of emerging economies

Master Of Arts (M.A.), Business Management, 1.3

Activities and Societies: - Member of the “Initiative Group Business Management”- Thesis: "Process cost calculation in selected.

Semester Abroad In The Mba Programme, Master Of Business Administration (Mba), A-

Bachelor Of Arts, Business Management, 1.6

Activities and Societies: - Member of the “Initiative Group Business Management” - Annual accounts auditor in 2011 and 2012 - Supported.

Bachelor Of Arts With First Class Honours, Business Management, First Class Honours

Activities and Societies: Napier University Archery Club- Thesis: "Value-at-Risk based Market Risk Management"