Michael Walker Email and Phone Number

OPERATIONS MANAGER: Balfour Beatty Utility Solutions•Manage resources to optimise sales values and profit levels and reduce operating costs •Monitor workforce operational performance to ensure that all the objectives are met and that problems are anticipated and resolved•Produce and maintain a defined contract development plan to increase revenue and profit•Build and maintain effective relationships with existing and prospective customers•Ensure compliance with all statutory and company procedures across all functions, H & S, QA and Environmental•Ensure that communications are delivered effectively so that all staff have an understanding of business strategy, objectives, standards of service and business performance •Responsible for a working environment which ensures the achievement of all engineering, safety, environment and customer standards•Monitor, meet and strive to exceed all business performance targets•Operate in an open and even handed manner with all personnel across the business .Treat all who I interact with, with courtesy and respect, treating everyone equally and embrace differences. Encourage everyone to achieve maximum potential.•Take personal responsibility and accountability for actions, constantly striving to improve and exceed expectations ensuring safety and quality are never compromised