Michael Wallace Email & Phone Number

- Assist in the development and implementation of fraud strategies and monitoring fraud risk through the customer lifecycle to provide timely detection of emerging patterns in criminal activity.- Understanding and interpreting fraud standards, acceptable guardrails, customer experience, fraud prevention/detection techniques and applying that knowledge to business analysis and functional requirements.- Conduct and create fraud rules, model monitoring and model calibrations of fraud scoring tools to ensure testing, tuning, development, ongoing monitoring, documentation, and implementation of fraud monitoring tools meet acceptable guardrails to minimize loss.- Participates in projects affecting Fraud Models or process changes to document and complete pre and post implementation testing to ensure that integrity of the processes.

- Responsible for working on big data/analytics projects that gather and integrate large volumes of data, performs analysis, interprets results, and develops actionable insights and recommendations for use across the company.- Identifies, analyzes, and interprets trends or patterns in complex data to provide answers to business questions as well as provide recommendations for action.- Automated complex reports, built dashboards for users as well as meticulously analyzed data to uncover patterns, trends, and insights that steer strategic business decisions.- Utilizes SQL, SSMS, PL/SQL, and Oracle Databases, Power BI, Python, Visual Studio, and SSIS.

- Responsible for managing, monitoring, and coordinating risk management projects specializing in ATO, phishing attacks, fraud trends/forecasting, online banking fraud, fraud analytics.- Utilized SQL and other data tools to identity/predict the level of fraud risk, develops policies and procedures used to evaluate and control fraud risk.- Analyzes the potential profit/loss impact on the assigned product line of changes in risk management strategies.- Used AI fraud detection technology and machine learning to identify fraudulent activities within large datasets to recognize patterns and anomalies that signal possible fraud.- Assisted in developing new procedures and policies as well as testing in UAT development before rolling out to the public.

- Performed extensive research and analysis to identify the current and potential financial losses based on fraud trends. - Monitor fraud trends and develop fraud strategies, tools, processes to deliver superior fraud detection while balancing customer experience.- Assessed new tools and existing processes for fraud risk and propose mitigating controls.- Experience with Fiserv, CLEAR, LexisNexis, NICE, Actimize, Connect, Neuron Network (A.I.), as well as many other systems and applications.

Plymouth, Mn

- Investigate and audit the bank software from known or suspected check, wire, ACH, and social engineering-based fraud schemes, phishing attacks, account takeover.- Responsible for conducting investigations; interviews, collecting data, review surveillance, compile documentation and evidence, maintain accurate notes, and develop initial and ongoing reports of investigations.- Work with federal, state, and local law enforcement agencies during criminal prosecution by providing evidence, analysis, and guidance to law enforcement officers.- Used social media accounts to track fraud rings and criminal activity taking place through the use of social media.

Brooklyn Park, Mn

- Oversaw investigative efforts for 65-70 stores within the New York market, delivering innovative processes and techniques to reduce internal company losses. - Collected, analyzed, and shared intelligence to support the stores, investigations teams, and business partners in loss reduction, incident response, training, and protecting reputation. - Initiated, supported, and resolved internal illegal activities through real-time monitoring and case development.- Efficient case resolution with a 30-day timeframe with an average active caseload of 20.

Fort Campbell Ky

Supervised and led a team of heavy weapons specialists, educating and applying hands-on training to succeed in team's operations and tasks

Master'S Degree, Ms

Deans and Honors Recipient

Bachelor Of Science - Bs, Cyber Security

Deans and Honors Recipient

Bachelors, Criminal Justice Leadership And Management

Deans and Honors Recipient

Associate Of Science - As, Law Enforcement

Deans and Honors Recipient