Michael Wanjala Email & Phone Number

Nairobi County, Kenya

Kenya

•Product Strategy & Payment Solutions: Led the end-to-end product development and implementation of digital payment systems, including Real-Time Gross Settlement (RTGS), SWIFT payments, and wire transfer functionalities to support the bank’s commercial clients. I led in shaping the product roadmap for digital payments to enhance client accessibility and security.•Real-Time and Cross-Border Payments: Managed the integration of MasterCard cross-border payment solutions and Western Union… Show more •Product Strategy & Payment Solutions: Led the end-to-end product development and implementation of digital payment systems, including Real-Time Gross Settlement (RTGS), SWIFT payments, and wire transfer functionalities to support the bank’s commercial clients. I led in shaping the product roadmap for digital payments to enhance client accessibility and security.•Real-Time and Cross-Border Payments: Managed the integration of MasterCard cross-border payment solutions and Western Union Mobile API, providing commercial clients with fast, reliable international transfer options. Increased transaction volumes by 30% through enhanced user experience and streamlined payment flows.•Digital Lending and Merchant Financing: Spearheaded the Digifarm lending solution integration with Safaricom, enabling small-scale farmers to access flexible digital loans. Supported business growth by establishing merchant financing solutions that met the needs of SMEs with scalable, secure digital financing options.•Leveraged Looker and Power BI to analyze user engagement, transaction patterns, and product performance, driving improvements in payment interfaces and optimizing product features to boost transaction success rates.•Customer-Centric Digital Products: Conducted extensive market and customer research to understand pain points in digital payment journeys, resulting in actionable insights for product updates. •Vendor and Stakeholder Management: Evaluated and maintained relationships with key vendors, ensuring alignment with regulatory standards and product requirements. Worked closely with payment vendors to improve digital security and compliance, safeguarding payment systems against fraud.•Agile Product Delivery: Collaborated with Engineering, QA, Marketing, and Customer Success teams within agile frameworks to ensure high-quality digital payment products. Successfully managed sprint cycles, prioritizing features that enhance usability and reduce transaction friction. Show less

• Led a team of seven, 3 developers,1 Designer,1 tester, 2 network engineers in the implementation of a broadcast logger system at the Communication Authority of Kenya that resulted in the recording of 300 stations simultaneously.• Led in preparing, sharing, and discussing the strategic roadmap of the product with the Stakeholders, Engineers , Marketing and Sales team. • Understood and represented user needs then translated them into product features for ease of interpretation of the… Show more • Led a team of seven, 3 developers,1 Designer,1 tester, 2 network engineers in the implementation of a broadcast logger system at the Communication Authority of Kenya that resulted in the recording of 300 stations simultaneously.• Led in preparing, sharing, and discussing the strategic roadmap of the product with the Stakeholders, Engineers , Marketing and Sales team. • Understood and represented user needs then translated them into product features for ease of interpretation of the development team • Grew revenue by an impressive 200% over the past two years through strategic enhancements and upgrades to the media logger system.• Conducted user end-to-end experience on the product usage and accessed the results to ensure it user friendly. • Translated concepts into user flows, wireframes, mockups and prototypes that led to intuitive user experiences when using the product.• Prepared and prioritized teamwork plans and the time for implementation of every aspect highlighted in the product roadmap.• Came up with the Go to market strategy for the media loggers idea to launch mainly focusing on niche market of Tv and Radio stations owners through email marketing in order to address their issues and collect feedback on the product. • Tracked key metrics(D.A.U) post launch in order to provide transparency about the success of the launch. • Ran user testing of the application to identify any drop-offs and optimized user experience. Show less

Nairobi

Here were my roles:• Oversaw a team of seven (2 backend,2 front-end , 1 mobile developer, 1 Tester, 1 designer) to create the Standard Chartered Marathon website that resulted in registering over 25,000 participants in different categories.•Facilitated preparing product vision by researching, conceiving, sketching, prototyping and user-testing experiences for the Standard Chartered Marathon Website (https://www.nairobimarathon.com/).•Came up with the Go to market strategy of the… Show more Here were my roles:• Oversaw a team of seven (2 backend,2 front-end , 1 mobile developer, 1 Tester, 1 designer) to create the Standard Chartered Marathon website that resulted in registering over 25,000 participants in different categories.•Facilitated preparing product vision by researching, conceiving, sketching, prototyping and user-testing experiences for the Standard Chartered Marathon Website (https://www.nairobimarathon.com/).•Came up with the Go to market strategy of the Standard Chartered marathon from idea to launch focusing on Mass media and Social Media in order to get Mass registration for the marathon.• Prepared a payment gateway that facilitated over 30,000 transactions.• Led four cross functional teams from the product conception through to launch and multiple iterations.• Plan, Monitor and control team operation to ensures is focused on the goal set for the customer.•Ran user testing of the application to identify any drop-offs and optimized user experience. Show less

Nairobi

Reviewing current systems.• Presenting ideas for system improvement.• Working closely with analysts, designers’ and staff.• Producing detailed specification and writing the program codes.• Maintaining the systems once they are up and running

Bachelor'S Degree, Information Technology

Diploma Of Education, Business Information Technology