Michael Waring Email & Phone Number

Toronto, Canada Area

Served to set up a new airline organization and operation for KLM Royal Dutch Airlines in Washington.Recruited, trained and supervised the setting up of all passenger and operation service teams, includingcargo operations.Negotiated all service provider contracts and achieved high service at a reasonable price.Contributed to operations strategy and roadmap development with focus on safety and security.Built relationships to ensure organizational readiness to meet changing… Show more Served to set up a new airline organization and operation for KLM Royal Dutch Airlines in Washington.Recruited, trained and supervised the setting up of all passenger and operation service teams, includingcargo operations.Negotiated all service provider contracts and achieved high service at a reasonable price.Contributed to operations strategy and roadmap development with focus on safety and security.Built relationships to ensure organizational readiness to meet changing industry demands as it relates tothe overall operational excellence.Assisted in the development of a high-quality transportation operations team through personnel hiringdecisions and mentoring.Performed day-to-day operational engagement and customer service with the contracted vendors.Identified strategic and forward-thinking projects to increase and enhance competitive strength usingindustry leading technology.Supervised scheduling of employees and managed workgroup assignments. Show less

Served to set up a new airline organization and operation for KLM Royal Dutch Airlines in Washington.Recruited, trained and supervised the setting up of all passenger and operation service teams, includingcargo operations.Negotiated all service provider contracts and achieved high service at a reasonable price.Contributed to operations strategy and roadmap development with focus on safety and security.Built relationships to ensure organizational readiness to meet changing… Show more Served to set up a new airline organization and operation for KLM Royal Dutch Airlines in Washington.Recruited, trained and supervised the setting up of all passenger and operation service teams, includingcargo operations.Negotiated all service provider contracts and achieved high service at a reasonable price.Contributed to operations strategy and roadmap development with focus on safety and security.Built relationships to ensure organizational readiness to meet changing industry demands as it relates tothe overall operational excellence.Assisted in the development of a high-quality transportation operations team through personnel hiringdecisions and mentoring.Performed day-to-day operational engagement and customer service with the contracted vendors.Identified strategic and forward-thinking projects to increase and enhance competitive strength usingindustry leading technology.Supervised scheduling of employees and managed workgroup assignments. Show less

Oversaw the daily operations and provided leadership to all supervisors and front line employees.Worked with head office teams to maximize operational performance in areas of on-time performance,employee training and safety.Trained employees to deliver a high level of customer service and operational efficiency across the KLMnetwork in various cities around the world.Conducted quality checks and audits for KLM around its worldwide network to ensure a high level… Show more Oversaw the daily operations and provided leadership to all supervisors and front line employees.Worked with head office teams to maximize operational performance in areas of on-time performance,employee training and safety.Trained employees to deliver a high level of customer service and operational efficiency across the KLMnetwork in various cities around the world.Conducted quality checks and audits for KLM around its worldwide network to ensure a high level ofcompliance to safety and security in accordance with the airline, civil aviation and governmentprocedures. Show less

Oversaw the daily operations and provided leadership to all supervisors and front line employees.Worked with head office teams to maximize operational performance in areas of on-time performance,employee training and safety.Trained employees to deliver a high level of customer service and operational efficiency across the KLMnetwork in various cities around the world.Conducted quality checks and audits for KLM around its worldwide network to ensure a high level… Show more Oversaw the daily operations and provided leadership to all supervisors and front line employees.Worked with head office teams to maximize operational performance in areas of on-time performance,employee training and safety.Trained employees to deliver a high level of customer service and operational efficiency across the KLMnetwork in various cities around the world.Conducted quality checks and audits for KLM around its worldwide network to ensure a high level ofcompliance to safety and security in accordance with the airline, civil aviation and governmentprocedures. Show less

Set up the administration and organization in Calcutta and Baku for the airline.Responsible for recruitment and training of the team to effectively deliver customer service andoperational efficiencies while implementing cost saving initiatives.Negotiated contracts with service providers in the best interest of KLM Royal Dutch Airlines.Managed the budget and billing procedures for the airline suppliers and vendors.Responsible for training and coaching the team in customer… Show more Set up the administration and organization in Calcutta and Baku for the airline.Responsible for recruitment and training of the team to effectively deliver customer service andoperational efficiencies while implementing cost saving initiatives.Negotiated contracts with service providers in the best interest of KLM Royal Dutch Airlines.Managed the budget and billing procedures for the airline suppliers and vendors.Responsible for training and coaching the team in customer service and the airline operating systems. Show less

Set up the administration and organization in Calcutta and Baku for the airline.Responsible for recruitment and training of the team to effectively deliver customer service andoperational efficiencies while implementing cost saving initiatives.Negotiated contracts with service providers in the best interest of KLM Royal Dutch Airlines.Managed the budget and billing procedures for the airline suppliers and vendors.Responsible for training and coaching the team in customer… Show more Set up the administration and organization in Calcutta and Baku for the airline.Responsible for recruitment and training of the team to effectively deliver customer service andoperational efficiencies while implementing cost saving initiatives.Negotiated contracts with service providers in the best interest of KLM Royal Dutch Airlines.Managed the budget and billing procedures for the airline suppliers and vendors.Responsible for training and coaching the team in customer service and the airline operating systems. Show less

Bachelor'S Degree Arts And Bachelor Of Education, Arts And Education

Bachelor dergree in Arts English and History (World).Educationist

Bachelor Of Educationbachelor Of Arts, English And History