Michael Warland Email & Phone Number

Brisbane, Qld, Au

Brisbane, Queensland, Australia

As Commercial Manager, I spearhead strategic account management and business development across Australia, Papua New Guinea, and the Pacific Islands, focusing on the oil, gas, mining, and resources sectors. I lead a distributed, high-performance team across Brisbane, Townsville, and Darwin, consistently surpassing budget and revenue targets through exceptional client service and innovative commercial strategies. My accomplishments include securing a lucrative contracts, establishing contracts, and expanding the northwest portfolio with industry giants, underlining my ability to drive growth and maintain strong client relationships in challenging markets.

Brisbane, Australia

Tasmania Area, Australia

As a Commercial Manager at TNT FedEx, I demonstrated strong leadership and strategic acumen in managing a diverse portfolio of 150 accounts, ranging from SMEs to large enterprises. I worked closely with operations managers to ensure exceptional service delivery, implemented innovative retention strategies, and consistently met or surpassed sales targets. My ability to foster strong partnerships, onboard clients to new services, and deliver insightful sales reports were crucial in enhancing customer satisfaction and driving business growth, showcasing my comprehensive sales and account management skill set.

Brisbane, Queensland, Australia

In my tenure at Bantex, Brisbane, I successfully managed and nurtured relationships with a diverse range of 50 SME to Corporate Accounts. My commitment to meeting customer interaction KPIs and providing unwavering support led to strengthened client relations and an enhanced reputation for the company. Through effective budget management, innovative business development initiatives, and hands-on product demonstrations, I ensured sustained business growth and high customer satisfaction, establishing myself as a key player in the sales domain.

Sydney Area, Australia

I managed a select portfolio of Corporate Accounts, overseeing substantial annual spending and ensuring alignment with company KPIs. My collaboration with business account managers across various domains and my proactive approach to customer service resulted in identifying monthly savings for clients, enhancing customer satisfaction and retention. My diligent maintenance of account details in Salesforce and SAP and my ability to conduct thorough Quarterly Business Reviews underscores my capacity to deliver strategic account management and contribute to the organisation’s success.

Bachelor Of Criminology And Criminal Justice

Certificate Iv In Leadership & Management

Education record