Regional Account Manager
Current
Manitowoc Cranes
Full spectrum relationship management for parts, service, and warranty business.• Responsible for more than 30 Distributor accounts with 80+ stores• Manage escalations of day-to-day issues between call center and customer• Manage all special pricing requests and projects• Oversee warranty investigations and settlements• Manage product quality problem discussions and urgent customer problems• 50-75% travel …mostly air, with some international
Dec 2016 - Present
