- Salesforce Consulting- Working with 7-10 clients per week, translating business needs into Salesforce solutions- Leading client meetings and managing projects through Jira- Coding triggers, trigger handlers, test classes, and scheduled jobs- Building lightning aura components when declarative tools fail to meet requirements- Setting up Conga templates and solutions for customer signatures and write backs- Edits to FSL flows for the Field Service Mobile app to gather job information from assigned resources- Setting up new users and service resources for FSL- Writing/Running scripts and using data loader for imports to keep data clean and up to date

- Built an Experience using Experience Builder for staff on location to track student incidents.- Created an Aura application and component containing a screen flow, implemented on the Verto website for the marketing team to gather student information for events.- Helped with support tickets for simple bugs.- Tracked tickets and planned sprints through Asana.

- Translating business needs into efficient Salesforce solutions with creative workarounds when needed.- Creating new users and assigning profiles, roles, licenses, and permission sets.- Creating new objects, fields, record types, page layouts, validation rules, workflow rules, process builders, flows, email templates, email alerts, reports, dashboards, matching rules and duplicate rules.- Using dataloader to bulk insert/update records.- Coding triggers, trigger handlers, schedulables, batchables, queueables, visualforce pages and controller classes.- Keeping track of projects and planning with ticketing system through Jira.