Michael Warrior Email & Phone Number

Experienced customer service representative with meticulous attention to detail and 8 years experience with administration, customer service and case and team management, and a sound knowledge of internal auditing and ISO accreditations.I have a high level of experience in facilitating of relevant learning and development amongst team members, am passionate about providing and constant development of quality training programmes and SOP's, and have experience in identifying training requirements and underperformance and implementing plans to rectify them.I have impeccable communication and interpersonal skills resulting in effective relationship management with stakeholders, and have demonstrate sound decision making, and showing objectivity and empathy.I am also known for my effective organisational and time management skills and my ability to prioritise a teams workload effectively, as well as managing multiple project timelines cohesively.Within the company I currently work for, I am well know for my positive and hard working attitude, and my passion for providing exceptional levels of customer service.

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  The Open University

  Environmental Science