A driven and innovative Manager with over 15 years extensive in-depth, diverse experience within retail, catering, manufacturing, dispatch and logistics industries. A professional who is proactive, tenacious and proficient in collating, analysing, interpreting information in order to support companies make well-informed commercial decisions surrounding Safety, Quality, Delivery, Cost, People and Environmental areas of the business. A highly motivated team player who is dedicated to developing my team to maximise their potentials with a diverse and valuable skillset which encompasses operational management with a proven track record of translating corporate strategy into pragmatic objectives and plans that deliver tangible results, whilst managing customer expectations. A conceptual thinker with a demonstrable record supporting businesses achieve their objectives, heading complex operations, driving forward efficiencies, maximising performance, streamlining processes / costs and delivering excellence. An adept communicator, skilled at building and maintaining robust professional relationships with a broad array of stakeholders at all levels. Able to work as a key individual between multifunctional and multicultural organisational teams, in addition to managing complex projects and interfacing between the customer and the business. Genuinely passionate about developing new skills and maintaining a consistent record of over-achievement.email; michael@mi-safeplace.co.uk