Michael Weiner Email & Phone Number

Denver, Colorado, Us

Manages accounts receivable for North America, ensuring timely and accurate issuance of transactions to customers and processing of cash receipts in accordance with established policies and procedures while responding to customer inquiries and facilitation of issue resolution. Ensure the customer database is appropriately managed. Identify opportunities for streamlining and automating accounts receivable processing activities.Oversight to ensure accurate and timely completion of all credit reviews for new and existing customers, adjusting credit limits as necessary, and monitoring follow-up and collection of past due receivables. Ensure compliance with respect to applicable legislation regarding credit and collection practices, bankruptcies, Uniform Commercial Code requirements for security agreements/filings, and reporting requirements related to customer accounts receivable.Manage policies pertaining to approval limits for account adjustments, bad debt write-offs & credit limits. Ensure that fiscal month-end AR reconciliations and reserve adjustments are done on a timely and accurate basis. Provides metrics that present a fair and accurate reflection of accounts receivable process effectiveness from a control and efficiency perspective.Represents A/R as a business partner within the organization providing support to sales, marketing, and operational activities and participating with executive management in developing strategic initiatives.Sets expectations and assigns tasks to ensure balanced workloads among staff, delegates work, ensures tasks are being performed by the appropriate personnel, and ensures cross-training. Accountable for staff development, provides continuous coaching and development to team members to evaluate, motivate and develop the staff. Development of North American deduction management process, partnering with key functions including pricing, commercial, and distribution.Liaises with other regional credit and commercial leaders.

San Francisco, California, Us

Manage the team to ensure all activities that support credit, collections and A/R are performed timely and effectively. Activities included responding to customer inquiries, disputes, researching accounts with past due invoices, and contacting customers to collect and resolve unpaid invoices.Develop and enhance processes and procedures to ensure collection strategies are being followed and work effectively.Hire, train, and develop a high performing credit and collections team.Built strong relationships with Sales, Customer Success Management, Billing, and Accounts Receivable, to ensure customer inquiries and billing issues are being quickly and effectively resolved leading to more timely payment and a positive customer experience.Assist the team in resolving customer complaints and escalating accounts with high dollar or multiple, unpaid invoices.Continually look for ways to increase team effectiveness, improvement systems and processes, and reduce bad debt write-offs.Manage the company's trade credit approval process and respond to requests from Sales and Customer Success for extended payment terms.Develop internal reports and KPI's pertaining to collections to share with the team and leadership as needed.Partner with internal teams and develop relationships to ensure positive collaboration.Assist with day-to-day, monthly, and year-end operations of the accounting and finance department.Perform general account analysis and reconciliation.Manage bad-debt and receivables write off processes.Assist with continuous process improvement and development of automated systems, including implementation and enhancements to the AR/Billing tools. This includes Oracle, NetSuite and Zendesk.

Westminster, Co, Us

Managed the regional credit and AR services for a Global Technology Company with revenues of $3.1B, serving a broad range of industries across 141 countries around the world.Reduced assigned portfolios bad debt accounts from 2000 to 700, from 8% to 3%, within 180 days, resulting in an increase of operational cash flow to the business.Assigned as Subject Matter Expert (SME) for AR & Credit on ERP systems and implementation.Collaborated with various teams and provided concise presentations summarizing key A/R information to help inform leadership decision making prior to new mergers and acquisitions.Directed end-to-end management: account set up, reconciliation, cash collection and dispute management. Processed credit applications, review and analyze financial statements, approve / recommend credit lines, limits, reviewed sales orders on credit hold, and collections through the order to cash process.Produced CMAA and other internally requested reports for various business units. Managed the global credit / collection risks with the 16 regional fulfillment offices worldwide.Created and presented thoughtful, informative and concise risk analysis and bad debt reserve reports. Streamlined and improved collections and processes (portals / PO submission) for major clients including Amazon, Honeywell, Raytheon, AECOM, Caterpillar, Lockheed Martin, JE Dunn, and others.

Abingdon, Oxfordshire, Gb

Built a high performing credit department team, which included developing job description, conducting talent search and needed training while promoting the sharing of best practices. Established, implemented, and maintained a comprehensive corporate credit policy and procedures manual. Effectively collaborated with 100+ sales executives to develop strategic direction in expanding and growing the business while reducing bad debt losses. Maintained the lowest DSO in company history–less than Net 30 over 7 years.Drove process improvements through development of key metrics, which included aggressive collections action plans for high-risk accounts and initiated the use of Dun & Bradstreet to evaluate customer’s credit worthiness. Achieved total risk / bad debt ratio to less than 1% of total revenue

Boston, Massachusetts, Us

Streamlined the credit department by redefining specific duties, expectations and implemented change to drive success for the company’s largest revenue regions in the tri-state and South (i.e., 3000 accounts / $300MM in collectables.) Updated company’s credit and procedures manual, which resulted in a strategic effort for all departments to start implementing industry best practices. Served as liaison between internal / external customers to maximize sales, positive cash flow, and minimize bad debt and DSO.

Toronto, On, Ca

Coordinated all aspects of collections and accounts receivable for the company's largest revenue regionSupervised over 2000 individual accountsMaintained DSO under Net30