Michael Wesson Ii Email & Phone Number
Who is Michael Wesson Ii? Overview
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Michael Wesson Ii is listed as IT Security Analyst | IT Compliance Auditor | Champion Innovation & Effective Team Leadership | Optimize Efficiency to Redefine & Elevate the IT Landscape at MetLife, a company with 50713 employees, based in Raleigh-Durham-Chapel Hill Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Michael Wesson Ii.
Michael Wesson Ii previously worked as Assistant Enterprise Infrastructure Engineer at Metlife and Production Operations Lead at Lseg (London Stock Exchange Group). Michael Wesson Ii holds Bachelors Of Science, Computer Information Systems And Decision Sciences from Virginia State University.
Email format at MetLife
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About Michael Wesson Ii
Highly motivated and results-oriented IT professional with significant experience in security, compliance, support, and project management. Proven ability to lead teams, solve complex technical problems, and implement innovative solutions to improve efficiency and customer satisfaction. Skilled in various technologies, including Java, Python, GitLab, API Testing, ServiceNow, Security, and System Administration. Passionate about continuous learning and staying current with the latest technology trends.Successfully led and assisted the transition of a startup company, Global Data Consortium (GDC) technology infrastructure into the LSEG/Refinitiv environment, ensuring smooth integration of IT deliverables and components.Defined and implemented application monitoring programs and 24/7 support processes for improved customer responsiveness and availability.Developed and implemented testing frameworks for various applications, enhancing quality assurance practices.Managed internal IT helpdesk teams, including programs, processes, vendor relationships, and performance. Integrated ServiceNow platform chatbot, reducing ticket resolution time by 15%.A listing of my core competencies includes:✔ System Administration✔ Security Policy Management ✔ Risk Management✔ API Log Monitoring✔ Compliance Management ✔ Change & Issue Management✔ HealthCare Information Technology Support✔ Development OperationsAvailable to discuss new opportunities in the Raleigh-Durham area or Virtual (remote), please contact me at michael.wesson86@gmail.com.TECHNICAL SKILLS:Current Certifications: ITIL V3 FoundationPlatforms: Windows (XP, Vista, 7, 10, 11); Apple (Mac); Languages: Java, SQL, Python, C# Additional Tools: TCP/IP, SNMP, OSPF, IGRP, , VitalSuite, CiscoWorks, AWS, Rest APIs, Postman API, Azure Active Directory, McAfee, Symantec, Websense, ISO 27001, SOC-2, Metabase, JIRA, ServiceNow, Remedy, DatadogDatabases & Tools: MySQL, Oracle, Sybase, Docker
Michael Wesson Ii's current company
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Michael Wesson Ii work experience
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Production Operations Lead
Completed acquisition and transition tasks and IT deliverables of migration tasks of a full integration of a start-up company being acquired as GDC; acquired by LSEG in June 2022.Led effort to define and implement application monitoring program as well as 24x7 Level 2 - 3 support processes for customer responsiveness and availability of Worldview platform.
Production Operations Lead
Executed Java and Python code changes and enhancements for internal applications via branch and merge request via GitLab and Bit Bucket.Managed internal IT helpdesk, including programs and processes, third-party vendor relationships, performance, and assisting with and leading security deliverables, audit tasks, and roadmap.Led effort to define and.
Health Care System (Hcs) Helpdesk Support Specialist, Team Lead
Managed team of 40+ employees while exhibiting managerial support and trained new and current employees to guide on proper service desk procedures and customer service processes for handling and resolving issues.Provided administrative support, including hiring and training, timekeeping, staff scheduling, and team performance.Conducted QA on completed.
Health Care System (Hcs) Helpdesk Support Specialist, Senior
Delivered expert technical software, hardware, and network problem resolutions to analysts by performing question / problem diagnosis and guiding users through step-by-step solutions and on proper service desk procedures and customer service expectations.Developed Epic Hyperspace training materials and user guides for analysts to use for proper.
Dhts Service Operations Center Analyst, Level 2
Integrated ServiceNow platform chatbot, shortening ticket resolution time 15% by streamlining information requirements for tickets by eliminating unnecessary ServiceNow templates, improving efficiency, and reducing customer wait times.Participated in and led technical escalation of IT and clinical issues (Epic Hyperspace Ambulatory and Inpatient SME) when.
Dhts Service Operations Center Analyst, Level 1
Deployed IT alerts with director approval for Priority Level 1 escalations and notifying customer base and technical teams of widespread outages of critical systems throughout the health system. Worked with support teams in ensuring applications were functional and shared communication on reports across Duke locations in reference to known issues.Partnered.
System Administrator
Supported and maintained office servers (file print, database, and domain servers (Dell)), physical device (laptop) and office support, and network infrastructure (Cisco Switches; Avaya Router) and created daily backup tape maintenance on domain servers via Symantec Backup Exec 2014.Served as security point of contact for ESRD National Coordinating Center.
Associate Technology Risk Analyst
Insured user access requests in all support queues for over 400 applications and databases to ensure request are completed within the documented Service Level Agreement(s).Supported PWI by providing access administration across multiple platforms (e.g. Mainframe-Top Secret, Sybase application, Oracle, client-server & web-based).Worked with Novell Secure.
Technical Support Specialist - Malware And Url Filtering (Blues)
Maintained the Anti-Virus and Personal Firewall infrastructure for IBM’s customers. This included insuring the compliance and currency of the software version as well as the anti-virus definitions.Worked closely with System Administrators, Network Administrators, Desktop Support, and Help Desk to ensure policies were being followed and appropriate steps.
It Compliance, Security, & Fraud Prevention, Intern
Closed and resolved Remedy help desk tickets for employee.Worked within the Firewall to identify log-in addresses and granted access for over 60,000 users.Assisted with the completion of forms related to the internal processes for Sarbanes Oxley compliance.Attended weekly staff meetings, company-wide conference calls, and product demonstrations.Performed.
Colleagues at MetLife
Other employees you can reach at metlife.com. View company contacts for 50713 employees →
Eriny Ishak
Colleague at Metlife
Cairo, Cairo, Egypt, Egypt
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Carol Dubosque
Colleague at Metlife
Huntington Station, New York, United States, United States
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Anetra Bradley
Colleague at Metlife
New Castle, Delaware, United States, United States
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Neeraj Pandey
Colleague at Metlife
Nainital, Uttarakhand, India, India
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Paul Martini
Colleague at Metlife
Oklahoma City, Oklahoma, United States, United States
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Orietta Madariaga
Colleague at Metlife
Chile, Chile
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Marguerita Awad
Colleague at Metlife
Lebanon, Lebanon
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Vanessa Mejia Vera
Colleague at Metlife
Cali, Valle Del Cauca, Colombia, Colombia
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Gaurav Swaraj
Colleague at Metlife
Hyderabad, Telangana, India, India
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Marie-Françoise Mutschler
Colleague at Metlife
Strasbourg, Grand Est, France, France
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Michael Wesson Ii education
Bachelors Of Science, Computer Information Systems And Decision Sciences
Master’S Degree (In Progress), Management Information Systems, General
Frequently asked questions about Michael Wesson Ii
Quick answers generated from the profile data available on this page.
What company does Michael Wesson Ii work for?
Michael Wesson Ii works for MetLife.
What is Michael Wesson Ii's role at MetLife?
Michael Wesson Ii is listed as IT Security Analyst | IT Compliance Auditor | Champion Innovation & Effective Team Leadership | Optimize Efficiency to Redefine & Elevate the IT Landscape at MetLife.
Where is Michael Wesson Ii based?
Michael Wesson Ii is based in Raleigh-Durham-Chapel Hill Area, United States, United States while working with MetLife.
What companies has Michael Wesson Ii worked for?
Michael Wesson Ii has worked for Metlife, Lseg (London Stock Exchange Group), Global Data Consortium, Unc Health, and Duke Health Technology Solutions.
Who are Michael Wesson Ii's colleagues at MetLife?
Michael Wesson Ii's colleagues at MetLife include Eriny Ishak, Carol Dubosque, Anetra Bradley, Neeraj Pandey, and Paul Martini.
How can I contact Michael Wesson Ii?
You can use AeroLeads to view verified contact signals for Michael Wesson Ii at MetLife, including work email, phone, and LinkedIn data when available.
What schools did Michael Wesson Ii attend?
Michael Wesson Ii holds Bachelors Of Science, Computer Information Systems And Decision Sciences from Virginia State University.
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