Information Communication Technology Operations Manager
Leesville, Louisiana, United States
• Managed acquisition of a 2-year, $30,000 contract for all new printers and on-going maintenance; requested and viewed quotes from approved vendor list, assessed compliance suitability with network infrastructure and security needs, and submitted proposal and purchase request.• Monitored and conducted spot testing to gauge performance capability and forecast lifecycle timelines and budgetary estimates for replacement of information systems components including; telecommunications equipment, computers, and printers. • Developed curriculum and facilitated instruction and practical exercises of quarterly cyber-security protocol courses implemented throughout division with 600+ personnel and was adopted as new mandatory training by higher headquarters.• Proposed and managed new integrated acquisition management strategy for government contract valued at $15,000; supervised various work stages, acted as contracting officer to provide lateral support throughout acquisition phases. • Oversaw audit of department-wide information security plans; identified critical risk factors and led team of 10 technicians & analysts in implementing upgraded, more robust protocols to mitigate systems vulnerabilities.