Michael Whitehead Email & Phone Number

United Kingdom

Chennai, Tamil Nadu, In

London, England, Gb

Hired as member of executive leadership team with responsibility for all areas of product strategy, banking provision (network management) and operations across the UK and Ireland entities.

Hired to establish and implement strategy for HSBC's global correspondent banking business with specific focus on ensuring a market-leading risk and control environment

Charlotte, Nc, Us

Headhunted to lead the strategic direction and growth of a $350 million business, with direct management responsibility for a 17-person sales team based in London, Dublin, Madrid, Dubai and Istanbul.• Achieved annual revenue growth rates of 15% or more in each of the four years in charge of the group. Drove team to record new business performance ($80 million) in 2017• Integrated two separate sales teams (banks and NBFIs) into a single unit. Reduced headcount by 22% and increased sales performance.• Re-organised coverage model ensuring that top revenue-generating priority clients received more time from senior sales team members, exiting low profitability clients.• Embedded an operational risk (KYC/AML framework) throughout the business. Developed processes and management reporting ensuring compliance with regulations Syndicated with key stakeholders including external regulators and internal auditors.

New York, Ny, Us

Transaction Banking responsibility for sales management, complex solutioning, strategy formulation and process consulting. Member of Senior Management team responsible for creating and implementing strategic business plan. Direct management responsibility for a 12-person sales team.• Grew $250 million business at double industry growth rates for 3 years in role• Implemented new sales programs (Ready-to-Sell and Ready-to-Launch) resulting in improved deal closure rates and increased revenue growth.• Re-organised sales headcount away from low-growth markets resulting in 12% FTE reduction.

New York, Ny, Us

Accountable for initiating and developing banking relationships with key UK government bodies (eg MoD, TfL, MoJ etc), targeted Central Banks, Middle Eastern Sovereign Wealth funds and Multilateral Agencies (eg. World Bank, UN, EIB etc).• Formulated business 3-year transaction banking business plan, resulting in the hiring of 3 public sector specialists into the team and 25% year-on-year revenue growth.• Sold purchasing card solutions to multiple UK government entities generating multi-million dollar annuity revenues.• Created marketing and positioning materials to differentiate bank’s Public Sector products increasing brand visibility and awareness.

New York, Ny, Us

Ran the largest sub-custody network in the securities industry. Responsible for all aspects of P&L, people and strategic business planning activities for the group.• Developed and implemented (first time for the bank in LATAM), the business plan to self-clear local securities in Brazil• Post-financial crisis, established a contingency network of partner bank providers in locations with high credit/operational risk eg. Turkey, Russia.• Introduced Key Performance Indicators for Sales and Service teams with specific focus on client delight and frequency of client interaction resulting in 33% improvement in client satisfaction scores.

New York, Ny, Us

Hired to manage the unit after a failed audit had resulted in a demoralised and siloed business with significant tension existing between front and back offices.• Lead team that passed follow-up audit, increased team size by 12% and re-engineered key processes. Encouraged open, honest and direct communication, reduced friction and improved teamwork. • Implemented business management discipline into individual functional groups increasing ownership and accountability.• Re-aligned sales team by product (Collateral Management, Clearance, Escrow and Depositary Receipts), resulting in 18% improved sales performance.

New York, Ny, Us

Responsible for developing a portfolio of 300 client relationships in transaction banking across multiple products including cash management, payments, trade finance and liquidity solutions across commercial banks, insurance companies and asset managers. Direct responsibility for an 18-person sales teamKey Achievements:• Re-engineered an “old-school” Correspondent Banking team to turn 5% annual growth into 15%-plus annual revenue growth.• Re-assigned individuals in to other roles (Client Service, KYC etc) based on their skill set. Hired new country heads for Korea, Singapore, Hong Kong, Japan and Australia• Represented Transaction Banking business on the bank’s Singapore management team

New York, Ny, Us

Promoted to develop a portfolio of 300 client relationships across multiple products including cash management, payments, trade finance and liquidity solutions across commercial banks, insurance companies and asset managers. Direct responsibility for an 18-person pan-regional sales team.• Re-engineered an “old-school” Correspondent Banking team to turn 5% annual growth into 15%-plus annual revenue growth.• Re-assigned individuals in to other roles (Client Service, KYC etc) based on their skill set. Hired new country heads for Korea, Singapore, Hong Kong, Japan and Australia.• Represented Transaction Banking business on the bank’s Singapore management team.

Master Of Philosophy (Mphil), Finance

Bsc (Hons), International Banking & Finance