Michael Whitehead, Msba Email & Phone Number

Columbus, Ohio Metropolitan Area

At Quantum Health, I advanced through roles in operations and business intelligence, consistently driving innovation and efficiency. As a Senior Business Intelligence Analyst and Senior Operations Analyst, I created and maintained over 30 Tableau and ThoughtSpot dashboards, empowering leaders with actionable insights and real-time data access. I led initiatives to optimize workforce allocation, designing tools that strategically managed over 1,000 employees to enhance member experience. My efforts also included developing novel reporting mechanisms that improved transparency and effectiveness metrics across clinical roles.Collaboration was central to my success, working closely with data engineering teams to ensure accurate and relevant datasets. I cultivated strong relationships with stakeholders to align on reporting needs, streamlined dashboard development with templates adopted by peers, and mentored analysts to foster team growth. My leadership in reporting for Utilization Management further demonstrated my ability to deliver critical insights for informed decision-making.

Columbus, Ohio Metropolitan Area

Columbus, Ohio Metropolitan Area

New Albany, In

During my tenure at Pacers & Racers, I combined data-driven decision-making with operational strategy to achieve measurable business growth. As a co-owner and manager, I introduced a new inventory management process that reduced inventory by 21.5% while driving 8.5% year-over-year revenue growth and reducing special orders by 33%. I also developed an optimized workforce scheduling system using RStudio, cutting payroll costs by 4% while boosting employee satisfaction.My leadership extended beyond day-to-day operations, encompassing strategic initiatives like market analysis, performance tracking, and employee development. I created compensation and hiring models to ensure a balanced and effective workforce and co-authored an employee training manual to standardize onboarding and development processes. These efforts enhanced operational efficiency and positioned the business for sustained growth.

Louisville, Kentucky Area

• Gathered and analyzed sales reports for multiple stores • Represented company at community events around Greater Louisville • Trained new employees on all store-based activities • Participated in the interview / hiring / review processes for store associates

Florence, Ky

•Learned differences between different styles and brands of shoes•Cleaned and reorganized entire stock room•Contributed ideas to enhance the customers experience

Florence, Ky

•Learned and applied sport-specific needs and information for athletic footwear, as well as differences between brands and styles by sport•Extensive multi-tasking, combining customer care, department sorting and maintenance projects, and bulk order processing during same shift•Analyzed the gait of a customer, and use that information to fit them into the correct running shoe•Associate of the Month (May 2010)

Sold To Different Company

•Learned differences between different brands of running shoes•Opened and closed the store when needed•Represented company at summer training sessions for young runners•Executed both sales floor and transaction duties•Learned ability to test running/walking gait of customers

Master'S Degree, Business Analytics

Bachelors Of Science, Business Administration

Activities and Societies: Cross Country (2010-2012), Track and Field (2010-2013)

Education record

Activities and Societies: Cross Country (2009)