Michael Whitley Email & Phone Number

Detroit, Mi, Us

Release manager for digital sales and marketing products. Oversee delivery, quality, and metrics for over 20 Agile feature teams. Responsible for leading agile release ceremonies supporting product owners, technical leads, and quality engineering teams. Responsible for release communications to leadership and impacted stakeholders, which includes dashboard metrics for release scope, test execution, and defects. Ensure all release targets are met, including release regression execution and defect remediation. Ensure compliance with change management standards for vulnerability management, code scanning, release scope documentation, and testing acceptance criteria. Leader in production defect triage support. Host release retrospectives and continuous improvements series to identify process improvements and discuss in-progress backlog work for the release management team. Provide Web UI, API, and IAM app teams CI/CD deployment support. Experienced with Gitlab and Jenkins in addition to LaunchDarkly real-time feature management tool. Manage cloud configuration updates for Apigee gateways and Amazon web service.

Detroit, Mi, Us

Test management for strategic initiative projects. Run cross-functional team defect meetings. Responsible for reporting test metrics. Configure Jira/Confluence reporting. Create data models with Power BI and SharePoint. Create Test plans. Execute production validation for the Bi-weekly release schedule. Manage test environments. Manage end-to-end data creation process, including secure file transfers, batch jobs, and transactions. Deploy API services with Jenkins. Participate in user story estimation. Lead Sprint review sessions. Facilitate product demos for Business stakeholders and collect sign-off. Run training sessions for business users.Lead functional tester for Salesforce Pardot Platform for Mortgage Lead Generation and Executive Customer Relations Application, operating in an Onshore/offshore testing model. Responsible for creating/configuring Users/Roles/Profiles and testing custom workflow automation during a Salesforce lighting framework migration. Built custom reports and SOQl statements, custom Lead Scoring, assignments, and nurture campaign solutions. Leads created with JSON statements, Batch Jobs, and UI. Integration of Avaya Click-to-Dial

Matthews, North Carolina, Us

Lead functional tester for the HR/Finance Team. Application responsibilities include Employee onboarding, Time and Attendance, Customer Loyalty, and Point of Sale. Track test artifacts in JIRA and Team Foundation Server, TFSLead Tester for annual Taleo and Workforce Management upgrade projectsCreate Test plans for enterprise wide upgrade projects, Windows Security Patch testing, Customer Loyalty apps. Coordinate UAT and collect Business sign-off

Matthews, North Carolina, Us

Responsibilities include: Supervise 80+ associates in the customer service, accounting, and online shopping departments. Control labor, cash and inventory. Implement new policy and audit procedures for loss prevention, operations, and human resources. Interview and train new associates, performance reviews and evaluations. Develop internal candidates for advancement.

Responsibilities included Building a client-based referral system through cold calling, tradeshows, and seminars/presentations. Developed and executed competitive marketing strategies. Service multiple realtor accounts. Co-brokered loans through outside lenders.Counseled clients through the home purchase/refinance process. Built loan models for real estate investors, specializing in 1031 exchanges and bridge loans. Educated first-time homebuyers/investors about the process and responsibilities of their accusations.