Michael Whitley

Michael Whitley Email and Phone Number

Sr. Release Manager - Tech Delivery @ Ally | Agile Release Manager with SAFe® Certification @ Ally
Michael Whitley's Location
Charlotte, North Carolina, United States, United States
Michael Whitley's Contact Details

Michael Whitley work email

Michael Whitley personal email

About Michael Whitley

With over 8 years of experience in software testing and delivery, I am a passionate and skilled Sr. Analyst at Ally, a leading digital financial services company. I have multiple certifications in agile methodologies, such as SAFe, CSM, and CTFL, and I have expertise in release management and Salesforce Pardot. My mission is to ensure the quality, efficiency, and success of Ally's digital sales and marketing products and to collaborate with cross-functional teams to deliver value to our customers and stakeholders. I thrive in a fast-paced, innovative, and diverse environment where I can leverage my technical, communication, and leadership skills to make a positive impact.In my current role, I manage the delivery, quality, and metrics for over 20 agile feature teams, working on various digital sales and marketing products. I lead release scope review meetings, facilitate bridge line during go-live activities, lead triage efforts to troubleshoot and resolve issues, host release retrospectives and continuous improvement series, and communicate release status and dashboard metrics to leadership and impacted stakeholders. I also contribute to test management, data creation, API deployment, user story estimation, sprint review, product demo, and training activities for the Salesforce Pardot platform, which is a strategic initiative for mortgage lead generation. I have demonstrated my ability to work with multiple tools and technologies, such as Jira, Confluence, Power BI, SharePoint, Jenkins, and Taleo, and to deliver high-quality results within tight deadlines and changing requirements.

Michael Whitley's Current Company Details
Ally

Ally

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Sr. Release Manager - Tech Delivery @ Ally | Agile Release Manager with SAFe® Certification
Michael Whitley Work Experience Details
  • Ally
    Sr. Release Manager – Tech Delivery
    Ally May 2022 - Present
    Detroit, Mi, Us
    Release manager for digital sales and marketing products. Oversee delivery, quality, and metrics for over 20 Agile feature teams. Responsible for leading agile release ceremonies supporting product owners, technical leads, and quality engineering teams. Responsible for release communications to leadership and impacted stakeholders, which includes dashboard metrics for release scope, test execution, and defects. Ensure all release targets are met, including release regression execution and defect remediation. Ensure compliance with change management standards for vulnerability management, code scanning, release scope documentation, and testing acceptance criteria. Leader in production defect triage support. Host release retrospectives and continuous improvements series to identify process improvements and discuss in-progress backlog work for the release management team. Provide Web UI, API, and IAM app teams CI/CD deployment support. Experienced with Gitlab and Jenkins in addition to LaunchDarkly real-time feature management tool. Manage cloud configuration updates for Apigee gateways and Amazon web service.
  • Ally
    Software Test Engineer
    Ally Jul 2018 - Apr 2022
    Detroit, Mi, Us
    Test management for strategic initiative projects. Run cross-functional team defect meetings. Responsible for reporting test metrics. Configure Jira/Confluence reporting. Create data models with Power BI and SharePoint. Create Test plans. Execute production validation for the Bi-weekly release schedule. Manage test environments. Manage end-to-end data creation process, including secure file transfers, batch jobs, and transactions. Deploy API services with Jenkins. Participate in user story estimation. Lead Sprint review sessions. Facilitate product demos for Business stakeholders and collect sign-off. Run training sessions for business users.Lead functional tester for Salesforce Pardot Platform for Mortgage Lead Generation and Executive Customer Relations Application, operating in an Onshore/offshore testing model. Responsible for creating/configuring Users/Roles/Profiles and testing custom workflow automation during a Salesforce lighting framework migration. Built custom reports and SOQl statements, custom Lead Scoring, assignments, and nurture campaign solutions. Leads created with JSON statements, Batch Jobs, and UI. Integration of Avaya Click-to-Dial
  • Harris Teeter
    Quality Assurance Analyst
    Harris Teeter Oct 2015 - Jun 2018
    Matthews, North Carolina, Us
    Lead functional tester for the HR/Finance Team. Application responsibilities include Employee onboarding, Time and Attendance, Customer Loyalty, and Point of Sale. Track test artifacts in JIRA and Team Foundation Server, TFSLead Tester for annual Taleo and Workforce Management upgrade projectsCreate Test plans for enterprise wide upgrade projects, Windows Security Patch testing, Customer Loyalty apps. Coordinate UAT and collect Business sign-off
  • Harris Teeter
    Multiple Store Leadership Positions
    Harris Teeter May 1999 - Sep 2015
    Matthews, North Carolina, Us
    Responsibilities include: Supervise 80+ associates in the customer service, accounting, and online shopping departments. Control labor, cash and inventory. Implement new policy and audit procedures for loss prevention, operations, and human resources. Interview and train new associates, performance reviews and evaluations. Develop internal candidates for advancement.
  • Ava Mortgage Inc
    Loan Officer
    Ava Mortgage Inc Dec 2004 - Jun 2006
    Responsibilities included Building a client-based referral system through cold calling, tradeshows, and seminars/presentations. Developed and executed competitive marketing strategies. Service multiple realtor accounts. Co-brokered loans through outside lenders.Counseled clients through the home purchase/refinance process. Built loan models for real estate investors, specializing in 1031 exchanges and bridge loans. Educated first-time homebuyers/investors about the process and responsibilities of their accusations.

Michael Whitley Skills

Customer Satisfaction Loss Prevention Inventory Management Shrinkage Retail Store Management Merchandising Data Entry Inventory Control Time Management Visual Merchandising Customer Service Management Sales Training

Frequently Asked Questions about Michael Whitley

What company does Michael Whitley work for?

Michael Whitley works for Ally

What is Michael Whitley's role at the current company?

Michael Whitley's current role is Sr. Release Manager - Tech Delivery @ Ally | Agile Release Manager with SAFe® Certification.

What is Michael Whitley's email address?

Michael Whitley's email address is mi****@****ive.com

What skills is Michael Whitley known for?

Michael Whitley has skills like Customer Satisfaction, Loss Prevention, Inventory Management, Shrinkage, Retail, Store Management, Merchandising, Data Entry, Inventory Control, Time Management, Visual Merchandising, Customer Service.

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