Michael Willer Email & Phone Number

Melbourne, Vic, Au

Richmond, Victoria, Australia

Richmond, Victoria

Michael's responsibilities at RedBook Australia are to continue to nourish and maintain the existing relationships with our commercial customers nationally, as well as drive and develop new business opportunities around Australia.Every commercial client has different needs and expectations for information, and Michael manages these requirements with excellent attention to detail and timeliness.This ensures trust and continuity of our business relationships from small businesses to multinational companies.Michael manages relationships directly with our prospects and clients from back end developers all the way to Directors and CEOs.

Brighton

As a Finance Retention Manager, Michael's responsibility was to manage the existing BMW/Alphera Financial Services clients from Brighton BMW. The ultimate aim is to continue to build and expand on the client relationship, and ensure Brighton BMW can retain their business by getting the client into a new vehicle and finance contract. BMW measure this conversion, and January to June 2013, Brighton BMW achieved a conversion rate of 4.9%. In the first quarter of Michael's commencement (July-September) in this role, Brighton BMW achieved 11.6%. In the 6 month duration (July-December), 10.5% conversion was achieved. A huge turnaround from the previous position Brighton BMW was in.As of April 2014, Michael moved internally to become part of the New Car Sales team at Brighton BMW. Responsibilities are working towards achieving sales of new vehicles from the ever expanding range of BMW's, building and maintaining customer relationships, handover of vehicles to new owners and working to build a database of clients and referral business. All whilst providing first class service to our clients and exceeding their expectations.

South Melbourne

In this position, Michael looked after some existing clients as well as looking to drive future business opportunities throughout Australia. Both at an OEM and Dealer level. Michael strives to maintain constant contact with our clients and prospects, as well as build and maintain a high performance sales organization to effectively achieve business objectives. Vital Software is a leading provider of data driven solutions for the automotive industry. Our customers include best of breed OEM, dealer group, and dealership businesses and assist in the areas of Customer Relationship Management (CRM), Lead Distribution, CSI Management, Service and Parts Performance reporting, and more. Our offices are located in Australia, the United Kingdom, and the United States of America.

Melbourne And Adelaide

Michael was responsible for managing automotive dealerships in Victoria and South Australia, as well as developing new business opportunities with new and existing clients. Michael ensured that clients were across all the services that were on offer to them, as well as informing them of new products that could be of benefit to their dealerships. Michael also provided support to clients on the ground in the event they were uncertain about a product or were having difficulties with a service.

Subaru Docklands, Mentone, Glen Waverley

Michael spent around 8 months at Subaru Glen Waverley in selling New and Used Vehicles. During his time there, Michael averaged approximately 15-17 vehicles per month with some months having in excess of 20 sales. Michael spent 6 months at the Mentone branch looking after New and Used vehicle sales but also being involved in Fleet sales as the appointed Fleet specialist for Mentone. Thereafter, Michael took up a position at the Docklands head office as a Business Development Centre Manager. In this role, he managed a team of consultants that looked after all aspects of Inbound sales enquiries for the 5 Subaru Melbourne retail sites. Both phone and email. Shortly after Michael's appointment, the outbound division was grown, and a manual CRM process was adapted to contact existing clients for sales, service and parts retention. During the end of Michael's time in this role, the team expanded to 6 consultants and he was also given responsibilities to review used vehicle online presence and pricing competitiveness. Michael was also put in charge to manage a project to overhaul the phone processes and workflow, for the purposes of efficient customer contact for sales, service and parts.

Dandenong South

Michael's time here was spent in sales dispatch. Michael was responsible for the dispatch, warehousing and ordering for ticking (mattress textile fabric) material. Thereafter he was also given exposure to the upholstery and draping division. Michael was also a relief Weaving Manager during absences of the Weaving Manager.Michael was also heavily involved with the startup of a South African export contract. This included sales and production forecast and planning as well as dispatching.

Daihatsu / Vw Ferntree Gully

At Burwin Automobiles, Michael was in charge of managing the Daihatsu brand reporting directly to the Dealer Principal. Michael was responsible for the site management, marketing, new & used sales, finance applications and OEM meetings and dealings, as well as sales target projections.Thereafter Michael moved to the Volkswagen division to focus purely on sales of new and used Volkswagen passenger vehicles.

Dandenong

Victoria, Australia