Michael Willette Email & Phone Number
Who is Michael Willette? Overview
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Michael Willette is listed as IT Specialist at GreenPages Technology Solutions, a with 504 employees, based in Portland, Maine Metropolitan Area, United States. AeroLeads shows a matched LinkedIn profile for Michael Willette.
Michael Willette previously worked as CNA at Brentwood North Healthcareand Rehabilitation Centre and CNA at Seal Rock Health Care. Michael Willette holds Bachelor'S Degree, Business Administration And Management, General from Southern New Hampshire University.
Email format at GreenPages Technology Solutions
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About Michael Willette
I started out in the Support Center, Tier 1,and, Then Tier 2 Then did Desktop Support, and my last Job was Executive IT Support Specialist. I am a very ambition person who loves to learn. I also have a lot of knowledge to offer as well. I worked on numorous projets and saved the company money. As in the confrence room getting all new Equipment installed for half the cost. I also found a low cost but reliable Antenas to make cell communication easier for the Executives. They used to have to go outside to make a call in the building. I have over 13 years IT experience. I also have over 30 years of customer service.
Listed skills include Customer Service, Microsoft Excel, Microsoft Powerpoint, Microsoft Word, and 6 others.
Michael Willette's current company
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Michael Willette work experience
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It Specialist
It Specialist
Cna
Taking care of residents every day needs.
Cna
Taking Care of residents every day needs.
Executive Support Specialist
• Supported iPads and iPhones• Maintained documentation • Created streamlined IT processes to aid the executives• Replaced hard drives and mother boards• Supported and set up all video meetings and ran the sound• Found solutions for all the Executives needs• Led Communication Center project from stakeholder approval, vendor management to installation support for state of the art video conference capability throughout organization• Implemented cellular service solution savings money and improving service• 24 Hour On- Call Rotation with 2 other team members in NC
Executive Support Specialist
• Supported iPads and iPhones• Maintained documentation • Created streamlined IT processes to aid the executives• Replaced hard drives and mother boards• Supported and set up all video meetings and ran the sound• Found solutions for all the Executives needs• Led Communication Center project from stakeholder approval, vendor management to installation support for state of the art video conference capability throughout organization• Implemented cellular service solution savings money and improving service• 24 Hour On- Call Rotation with 2 other team members in NC
Tier Ii Support Center Specialist/ Client Operations
• Installed, replaced and supported all software, hardware and peripherals, including mobile devices for 800 to 1000 end users• Restored systems that support the business function• Performed root cause analysis and studied patterns to determine the cause of the loss of the business function• Provided world-class customer service• Proficiency in installation, functionality and troubleshooting of desktop applications.• Performed troubleshooting of network hardware.• Worked with service partners to resolve undocumented issues• Increased the knowledge base documentation• Assisted Productions Services in the printing room functions• Monitored tech alerts and service alerts• Reacted to mainframe alerts and paged the proper groups that handled the job failures.• Assist with network equipment drops.• Worked with the Network in performing various network duties.• Worked as part of the Network team meeting upgrade rollout deadlines.• Blackberry software support and phone set up• Top performer on first call resolution among team of 20• Mentoring new employees with various technical levels to help resolve issues
Tier I Technical Support Specialist
Tier I Technical Support Specialist11/2009 - 3/2009• Managed all incoming first level calls• Resolved issues in the quick fix list• Collected data and transferred tickets to appropriate teams• Monitored mainframe alerts, network devices, server hardware and system generated alerts• Ordered and shipped new hardware to retail locations• Back-up support for Tier II • Trained new team members
Michael Willette education
Bachelor'S Degree, Business Administration And Management, General
Associate'S Degree, Computer Science
Certificate, Cna Class
Frequently asked questions about Michael Willette
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What company does Michael Willette work for?
Michael Willette works for GreenPages Technology Solutions.
What is Michael Willette's role at GreenPages Technology Solutions?
Michael Willette is listed as IT Specialist at GreenPages Technology Solutions.
Where is Michael Willette based?
Michael Willette is based in Portland, Maine Metropolitan Area, United States while working with GreenPages Technology Solutions.
What companies has Michael Willette worked for?
Michael Willette has worked for Greenpages Technology Solutions, Brentwood North Healthcareand Rehabilitation Centre, Seal Rock Health Care, Pine Point Health Care, and Delhaize America.
Who are Michael Willette's colleagues at GreenPages Technology Solutions?
Michael Willette's colleagues at GreenPages Technology Solutions include Eli Smith.
How can I contact Michael Willette?
You can use AeroLeads to view verified contact signals for Michael Willette at GreenPages Technology Solutions, including work email, phone, and LinkedIn data when available.
What schools did Michael Willette attend?
Michael Willette holds Bachelor'S Degree, Business Administration And Management, General from Southern New Hampshire University.
What skills is Michael Willette known for?
Michael Willette is listed with skills including Customer Service, Microsoft Excel, Microsoft Powerpoint, Microsoft Word, Leadership, Microsoft Office, Team Building, and Retail.
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