Analyze and evaluate the organization's security posture and identify potential vulnerabilities and risks.Conduct security audits, assessments, and penetration tests using various tools and techniques.Monitor and investigate security incidents, breaches, and anomalies using SIEM, IDS/IPS, and other tools.Implement and maintain security controls, policies, and procedures in alignment with best practices and frameworks.Develop and update security documentation, such as reports, dashboards, SOPs, and playbooks.Provide security awareness training and guidance to staff and management. Rebuild Cisco Network from the Switch to Firewall Level.Build Network Diagrams and future suggestions.

Provide Technical Support, analysis, troubleshooting, debugging, configurations, implementations, and best practices to customers for Azure Networking products; Azure Vnets, Load Balancers, VPN, Application Gateways, WAF, Express Routes Circuits, Azure Firewalls, Azure NVAs, NAT Gateways, V-WAN, Private Links/Endpoints.technical support for US Government FEDRAMP customers on IL1, IL2, IL3, IL4 and IL5.Analyze, review, test, and provide technical feedback to the Engineering team on new software and features before full introduction or implementation in their Network Environment. Collaborated with multiple teams to resolve complex issues on PaaS and SaaS Services like Azure Storage, App Services, Azure Kubernetes Services and Azure Key Vault services.Reviewing and interpreting Logs (IPsec VPN, P2S, TCP/IP, Request/Response HTTP/HTTPS logs, SNAT port on Load Balancer, IDPS Application/Network/DNS logs on the Firewall)Provide network architecture support for design decisions especially in hybrid networks.Monitor \ troubleshoot \ triage web application issues running on IIS and Apache Tomcat.Provide Technical Support various Windows Server (2012 R2 \ 2016 \ 2019) Application and Infrastructure Servers.Provide Technical Support on various Linux Applications and Infrastructure Servers (RHEL 8 \ CentOS \ Ubuntu). Support apps (Apache \ MySQL \ PHP). Provide Technical Support on Azure VM farms and Data Storage containers.

Managed over Ten different clients networks on prim/ cloud solutions inside of AWS and Azure. Managed AWS/ Azure in designing, building, deploying, and maintaining business applications and critical infrastructure inside the AWS Cloud.Network Access Control: Managing access to the network through techniques like VLAN segmentation and access control lists (ACLs).Network Hardening: Implementing security best practices to harden network infrastructure, including disabling unnecessary services and locking down configurations.Knowledge with core network infrastructure technologies and protocols (campus routing & switching, WLAN, 802.1x, STP, EIGRP, BGP)Firewall Management: Proficiency in configuring and managing firewalls to control network traffic and prevent unauthorized access. (WatchGuard, Meraki, ASA Cisco and Meraki Firewall Management and FortiGate - NGFW)Occasional on-call support for P1 & P2 incidents after business hoursImplemented and managed SD-WAN solutions.EDR: Macfee, Kaspersky, Carben Black, Microsoft Defender for Cloud Management, and FortiOS /NDR /EDR Cloud Networking & Security: AWS and Azure (IaaS, PaaS and SaaS).

• Proficiently managed intermediate vSphere for efficient virtualization.• Oversaw Op manager for Windows Server and Switch management, application monitoring, and backup.• Demonstrated advanced skills in Cisco switches and ASA management.• Managed network switches and implemented Nitel SD-WAN.• Conducted weekly IT field support training sessions.• Skillfully managed Windows and Linux servers, Unifi, and Idrac.• Excelled in vendor management and product implementation.• Competently handled intermediate Veeam management.• Successfully managed Idrac for enhanced system administration

Responsible for 1500+ End-Users on multiple project locations. Coordinate Vendor Technical Assets to assisted with remediation and enablement activities. Pro-actively researches innovative technologies and options and makes written recommendation to upper management. Consults with hardware and software vendors evaluates products and to identify solutions; make recommendations to management. HP Switch Maintenance and troubleshooting. Managed and helped put in place security practices. Managed and deployed AV Solutions/ Device Encryption (Trend Micro). Transact-SQL (T-SQL) To support SQL and Accounting department. DELL recovery support for backups. Mobile Technology Specialist/Manager (MDM, DEP, Phones, MiFi’s, Cradle points and Billing) (Migrated Company from Verizon to ATT). Manage O365 – SharePoint and One Drive for business and Exchange Server 2016. Deployed/ Upgrade company’s Restaurant network (Using Unifi Technology). Windows Server Administration (Print Server, DNS, DHCP, File Server, Etc.). Helped deploy branch office with Watch Guard. Deployed SysAid (Assets tracking and ticking system). Manage all AutoCAD products. Citrix Management. App River management (Email Security).

Responsible for 200+ End-Users for 3 locations, helped implement corporate compliance such as managed Switches, Application, Security with EPO and device tracking and inventory. Managed and supported accounting applications such as GP and Traverse. Helped with end End-User creation in AD, group management and OU control. Maintained factory device with 24X7 support. Coordinate Vendor Technical Assets to assisted with remediation and enablement activities. Helped build out the internal database for customer resolutions. Responsible for IT vendor purchase and tracking. Responsible for data backup and storage.

Assisted corporate customers with implementing, provisioning and migrating email to Office 365 as well as enabling other Office 365 services for use. Aligning with the customer's project lead to facilitate all on boarding and deployment activities by providing remote guidance, documentation and tools necessary for the customer to have a successful transition and/or migration to Office 365. Also worked on creating a relationships with the customers to help raise Microsoft customer service rating. Coordinate Microsoft Technical Assets to assist customers with remediation and enablement activities. Also responsible for engaging the migration team to successfully migrate the customer’s email. Worked with over 20+ Enterprise and Corporate companies. Also worked with University and many other Education departments.

Assisted corporate customers with implementing, provisioning and migrating email to Office 365 as well as enabling other Office 365 services for use. Aligning with the customer's project lead to facilitate all onboarding and deployment activities by providing remote guidance, documentation and tools necessary for the customer to have a successful transition and/or migration to Office 365. Also worked on creating a relationships with the customers to help raise Microsoft customer service rating. Coordinate Microsoft Technical Assets to assist customers with remediation and enablement activities. Also responsible for engaging the migration team to successfully migrate the customer’s email. Worked with over 20+ Enterprise and Corporate companies. Also worked with University and many other Education departments.

Was responsible for the City’s implementation of Windows 7. Directed and managed the migration of every department of the City to Windows 7. Worked with the police department and fire department on the City wide GPS upgrade. Helped with the deployment of security cameras throughout the City. Also help deploy City wide Wi-Fi.

Was a level 2 Tech that helped with any IT issue the company came a cross. Was responsible for helping build out the internal data base for customer resolutions. Worked with any level of the business to help them resolve issues, this included CEO, CFO or any other high level individual. Also trained six other technicians, was awarded the Customer Service Award (11).

IT- Technician / Customer Relationship Manger and Marketing Leader. Sold and managed contracts for customer in any business filed. Work with customers in any IT solution and help them impalement any works for business needs.