I create audio description for ITV, Channel4, Five, Sky, Netflix and Amazon as well as TV channels, globally.

I worked as a self-employed, full time TEFL tutor in DaNang,Vietnam. Now tutoring English part-time online; my responsibilities include: Developing reading, writing, listening and speaking for adults and children of all abilities.Creating fun and motivating lesson plans for one-on-one, small group and large classes.

My position of sales manager involved the management of three sites including two Topshop stores and one Topman with combined turnover of £6,000,000.Responsible and accountable for;-Management of a £6m turnover across three stores.-Recruitment and Induction of new staff and concessionaire staff-Commercially driving the business forward through report analysis and trend forecasting-Visual and Creative merchandising of the two brands-Mannequin Styling of both mens and womens fashion-Planning and Preparation of Floor moves and transitions for financial profit-Management of HR proceedures and policies including Lateness, Sickness and Absense-Performance Management, Appraisals and Reviews of staff-Leadership and Staff Development-Competitive Shopping of town and marketplace-Driving customer service and satisfaction on a daily basis-Planning stocktakes, Minimizing Stockloss and Theft across three stores.-Payroll and Weekly/Daily Scheduling of the staff and teams-Operations Management to provide a slick and efficient day to day running of the store-Meeting KPI targets on daily and weekly basis-Team Engagement and Morale

Fully Responsible and accountable for;-Management of a 750k turnover store-Recruitment and Induction of new staff and concessionaire staff-Commercially driving the business forward through report analysis and trend forecasting-Visual and Creative merchandising of the brand-Mannequin Styling-Planning and Preparation of Floor moves and transitions-Management of HR proceedures and policies including Lateness, Sickness and Absense-Performance Management, Appraisals and Reviews of staff-Leadership and Staff Development-Competitive Shopping of town and marketplace-Driving customer service and satisfaction on a daily basis-Minimizing Stockloss and Theft-Payroll and Weekly/Daily Scheduling-Operations Management to provide a slick and efficient day to day running of the store-Meeting KPI targets on daily and weekly basis-Team Engagement and Morale

-Fully responsible and accountable of the Retail team running a sales floor managing up to 20 staff-Driving a team to hit KPI targets set by the business-Managing Lateness, Sickness and Absence-Driving Customer service as number one throughout the team-Communication with the Commercial and Visual team-Motivating and Engaging team to adapt to a fast paced dynamic Flagship Store Environment

-Customer Service-Retail Standards-KPI Target Performance-Store Trainer of how to sell Credit/Account cards to customers through excellent performance