Armed with a Bachelor's degree in Mass Communication from Ouachita Baptist University, I've honed my expertise in hospitality and sales at The Diplomat Beach Resort and TrendCo Communications. My core competencies lie in providing stellar customer service, managing banquets, and driving sales through effective lead generation and upselling strategies.At The Diplomat Beach Resort, our team excels in banquet sales and catering, consistently elevating customer experiences by upselling drink packages. In parallel, my role at TrendCo has been pivotal in enhancing database management and lead generation, contributing to our dynamic sales environment. I take pride in fostering a culture of excellence and bringing diverse perspectives to every team I'm part of.