Michael Williamson Email & Phone Number

St Augustine, Florida, United States

St Augustine Beach, Florida, United States

St. Augustine FL

I manage:Costa Brava Restaurant - Upscale Mediterranean FusionIn Room Dining ServicesCobalt LoungeTequila Bar ExperiencePoolside Bar

Charleston, South Carolina Area

Achievement of budgeted food sales, beverage sales and labor costs.Achieve maximum profitability and over-all success by controlling costs and quality of service.Participation and input towards F & B Marketing activities.Control of Banquet china, cutlery, glassware, linen and equipment.Completion of function delivery sheets in an accurate and timely.

Isle Of Palms, SC

· Maintains a commitment to customer service and guest satisfaction· Promotes high associate morale· Ensures that all associates meet all established service standards· Assist the Banquet Management team in proper staffing and scheduling· Train and assist with the supervision of staff; including taking necessary disciplinary actions· Communicate.

Atlanta, GA

• Planned and conducted multiple individualized staff trainings each month, with an emphasis on integrity and "building your own brand"
• Creation of a training manual
• Budgeted and ordered items needed for front office, banquets, and the housekeeping department
• Raised Franchising Score from a B- to an A+
• Developed Banquet Cleaning Checklist (new and updated)
• Planned Rewards Program Enrollment incentives

Atlanta, GA

Train new employeesCorrect foliosAssist GM with daily tasks

Atlanta, GA

• Performed essential duties such as checking guests in/out, adjusting bills, writing maintenance requests, and reconciling customer concerns
• Cross trained with banquet and housekeeping department to increase overall understanding/awareness of hotel operations
• Completed payroll, petty cash reconciliation, and audit for GM as needed

Kiawah Island, SC

• Kept accurate record of extremely high inventory turnover (2,000 bikes)
• Managed guest accounts using MICROS pos
• Exercised talent by suggestive cross selling and extensive knowledge of the island
• Responsible for solo management of the bike pavilion in front of the Five Star Hotel, The Sanctuary as well as a hitched bike delivery truck

Tutored remedial math students as well as college algebra studentsIT consultant for studentsScheduled and oversaw study sessions

Bachelor Of Science (B.S.), Hospitality Administration/Management, Alumni

Activities and Societies: CMAA, AH&LA

Associate Of Science (A.S.), Business Administration, Alumni

Activities and Societies: Phi Theta Kappa Honors Society (2010 President)