As Software Specialist I play a key role in the product development and coding process while researching, developing, testing, and maintaining state and local premium tax returns in multiple tax software applications. Duties and Responsibilities:- Develop state and local premium tax returns and supplemental forms using proprietary development tools in conjunction with Java, Kotlin, and IntelliJ.- Research, analyze, and implement tax returns changes as necessary. - Tests changes to the software before development and production builds are created.- Provide product support, including phone and email support, while maintaining a professional and lasting relationship with customers.- Maintains state specific documentation for tax laws, tax positions, and standards.- Contacts state taxing authorities regarding tax returns and legislative developments.- Provides suggestions for enhancements and improvements to the software and department-specific processes.

• Career & Technology Education Department Head – provide wisdom & direction in areas of planning, purchasing and discipline through communication channels such as Professional Learning Communities and Zoom.• Create and facilitate riveting project-based lessons involving Adobe Photoshop, Illustrator, After Effects and SketchUp. Help plan annual curriculum for the district with strong knowledge of TEKS Objectives and editing skills.• High School Summer School [20 Years] –Technology Help Desk & Math Lab. Supporting Online, Self-Paced Learning through Edgenuity.• Excel in integrating technology lessons in the classroom that involve on-line & mobile apps: Quizizz, Desmos, IXL, Quizlet, Kahoot, Pear Deck, Canvas & Aware Activities.• Amazing STAAR scores while teaching students that have widely diverse sets of abilities & challenges. • Fellowship of Christian Athletes Sponsor – 15 years

Learning Management System (Canvas by Instructure)• Channeled all instruction through the LMS. Facilitated creation, revision and maintenance of course material• Created 154 Instructional Video Lessons during the Pandemic to support At-Home / Blended Learning• Aligned lessons and quizzes, created in the LMS, with state objectives and district policies• Created audio and video quizzes to accommodate students with learning challenges• Consulted analytics generated in the LMS tests to adjust instruction Help Desk – High School Summer School: Edgenuity• Responsible for enrollment, student progress, and content management• Assisted students over the phone with software issues and content help Other Highlights –• Smartboard: Created and presented lessons through Smartboard software• Excelled in integrating technology lessons in the classroom that involved on-line & mobile apps: IXL, Quizziz, Kahoot, Socrative, Quizlet, Desmos

• Payroll through ADP Workforce• Accounting• Analytics -Delivery performance• Human Resources – Screening and Administration

• Leveraged campus technology success with consistent collaboration with Districtwide Technology Department• Installation of antivirus, patches, updates, and software.• Addressed account and network access issues – Novell Netware• Assembling & troubleshooting of PC’s, printers, routers, switches, and wireless network.