The Information Security Engineer performs technical and operational tasks to design, develop, implement and maintain information security solutions using technologies and processes to uphold the confidentiality, integrity and availability of City of Hope’s information assets. The incumbent in this role conducts protocol and traffic analysis, has the ability to execute effective countermeasures to current threats to systems and networks, has comprehensive knowledge of the inter-relationship between operating systems, Active Directory, IDS-IPS, vulnerability detection tools, SQL, TCP/IP, encryption, VPNs, and DMZs. This role requires strong knowledge of information security exploits and incident handling, with a GIAC certification as a Certified Incident Handler. The incumbent will lead engineering projects to implement the information security infrastructure, as well as assist other projects enhancing the Information Security Program, including recommendations on technology strategies that monitor and alert on anomalies.

My primary role is to being ATOS SIEM expert for the County of Orange. This role includes managing their SIEM deployment, creating reports,writing new rules for incidents, creating new product signatures to be parsed within SIEM. Monitoring the different security products that are being used at this site.

Contractor managing a customer SIEM applications.

• Designed and implemented enterprise security software.• Trained customers on software security• Health Checks, upgrades, and migrations of enterprise security software• Helped designed and implement software compliance procedures• Troubleshoot network issues• Symantec Security Information Security (SSIM) export

• Designed and implemented enterprise security software.• Trained customers on software security• Health Checks, upgrades, and migrations of enterprise security software• Helped designed and implement software compliance procedures• Troubleshoot network issues• Implemented company policies, technical procedures and standard for preserving the integrity and security data, reports, and access.• Worked with potential customers and existing customers on responding to RFP’s (request for proposal), writing SOW (Statement of works).• Symantec Security Information Security (SSIM) expert

I have over 14 years of service with Symantec Corp. I have been Technical Support Engineer, QA Engineer and now a Tactical Engineer.As a Principal Tactical Engineer I am with the Symantec Security Information Manager (SSIM) Development team. I Provide advance technical support for internal teams in installation, configuration, and troubleshooting of enterprise security products. Handle customer escalations from the technical support team and communicate with customers via email and phone to resolve issues.Provide documentation for support for known product issues, training and troubleshooting.Test upcoming releases from a customer perspective and work with the product team to submit issues.