Michael Willson

Michael Willson Email and Phone Number

Director of Player Development @ Valley Forge Casino Resort Co-Founder of The Coffee Ice Machine @ Cube Methods Inc
ivyland, pennsylvania, united states
Michael Willson's Location
King of Prussia, Pennsylvania, United States, United States
Michael Willson's Contact Details

Michael Willson work email

Michael Willson personal email

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About Michael Willson

In 2008, I graduated from Montclair State University with a B.A in Business Management. While attending college in 2007, I received a job as a Customer Care Representative at the Borgata Hotel Casino and Spa. In July, 2009, I was promoted to a VIP Specialist. Less then a year later, I received another promotion. This time it was as a Casino Host at Borgata. Working in Relationship Marketing at a property that dominated the gaming industry the last decade has helped me develop relationships with thousands of customers. I gained knowledge of how a billion dollar business is run while meeting many great people along the way. In January 2012, I resigned from Borgata and accepted the position as a Relationship Marketing Executive at Revel Entertainment. This 6.3 million square feet, billion dollar resort opened up in Spring, 2012. After opening Revel, I resigned and accepted the current position of Player Development Executive at Valley Forge Casino Resort. I am very excited to be a part of this new property in this beautiful location.

Michael Willson's Current Company Details
Cube Methods Inc

Cube Methods Inc

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Director of Player Development @ Valley Forge Casino Resort Co-Founder of The Coffee Ice Machine
ivyland, pennsylvania, united states
Employees:
4
Michael Willson Work Experience Details
  • Cube Methods Inc
    Co-Founder Of The Coffee Ice Machine
    Cube Methods Inc Apr 2016 - Present
    Philadelphia, Pennsylvania, United States
    "Changing The Way The World Drinks"Cube Methods Inc., produces the world's first commercial coffee ice cube machine. No more watered down iced coffee or cold brew! Just pure coffee products! Works well in blended coffee drinks and cocktails too. Increase margins and customer base all while knowing you serve the purest product possible.
  • Valley Forge Casino Resort
    Senior Player Development Executive
    Valley Forge Casino Resort Apr 2014 - Present
  • Valley Forge Casino Resort
    Player Development Executive
    Valley Forge Casino Resort Jun 2012 - Apr 2014
    King Of Prussia, Pennsylvania
  • Revel Entertainment
    Relationship Marketing Executive
    Revel Entertainment Jan 2012 - Jun 2012
    Atlantic City
  • Borgata Hotel Casino & Spa
    Casino Host
    Borgata Hotel Casino & Spa May 2010 - Jan 2012
    Relationship Marketing
  • Borgata Hotel Casino & Spa
    Vip Specialist
    Borgata Hotel Casino & Spa Jul 2009 - May 2010
    - Answering inbound telephone calls in a skills-based environment where transactions range from account inquiries and complimentary requests to complex hotel, transportation, dining, event, and entertainment reservations for VIP customers. - Utilizes the work order database to track open work orders as well as to run reports on historical activities.- Serving as a point of escalation for Customer Care Representatives, Operators and the Front Desk in need of help with complex hotel and group reservation inquiries, assisting with managerial decisions, gift card processing, work orders, as well as handling difficult player-related telephone calls; amicably resolve customer related problems in a fast paced environment.- Working as liaison between Customer Care and Hotel Sales department to ensure the integrity of all group-related room inventory and master accounts.- Handling hotel cashiering duties in the form of posting and refunding advanced deposits, etc.- Analyzes trends related to work order processing and makes suggestions for improving the process.
  • Borgata Hotel Casino & Spa
    Customer Care Representative
    Borgata Hotel Casino & Spa May 2007 - Jul 2009

Michael Willson Skills

Hotels Customer Service Casino Hospitality Hospitality Industry Event Management Customer Satisfaction Event Planning Team Building Budgets Restaurants Marketing Outlook Gambling

Michael Willson Education Details

Frequently Asked Questions about Michael Willson

What company does Michael Willson work for?

Michael Willson works for Cube Methods Inc

What is Michael Willson's role at the current company?

Michael Willson's current role is Director of Player Development @ Valley Forge Casino Resort Co-Founder of The Coffee Ice Machine.

What is Michael Willson's email address?

Michael Willson's email address is mi****@****ino.com

What is Michael Willson's direct phone number?

Michael Willson's direct phone number is +161035*****

What schools did Michael Willson attend?

Michael Willson attended Montclair State University.

What skills is Michael Willson known for?

Michael Willson has skills like Hotels, Customer Service, Casino, Hospitality, Hospitality Industry, Event Management, Customer Satisfaction, Event Planning, Team Building, Budgets, Restaurants, Marketing.

Who are Michael Willson's colleagues?

Michael Willson's colleagues are Coffee Ice Machine.

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