Lead a team of technicians, providing guidance, training, and support to ensure high-quality service delivery.Develop and implement efficient scheduling processes to optimize technician productivity and meet customer demands.Oversee service operations, including troubleshooting, maintenance, and repair of equipment, ensured timely completion and client satisfaction.Manage projects from inception to completion. Perform site surveys, procure material, prepare bid, coordinate subcontractors, schedule with customers, and oversee task completion.Collaborate with internal departments to satisfy customer's needs.Prepare customer reports and perform invoicingConduct performance evaluations, provided feedback, and implemented corrective actions to enhance team performance.Provide technical support onsite and by remotely to technicians.Interview and hire staff to support the department efforts

Serviced and maintained all brands of HVAC equipment including but not limited to: Chillers, boilers, DOAS systems, DDC controls, pneumatic controls, precision cooling equipment, steam systems, water sourced units, VAV systems, rooftop units and split systems.Diagnostic Specialist. Focused on utilizing resources and taking a dynamic approach to resolving issues.Performed service in critical facilities such as Washington Metro Access Headquarters data center, Tetracore, Novavax, Saint-Gobain, Holy Cross Hospital, ect.Efficiently completed repairs to meet job requirements.

Serviced, maintained, and installed rooftop package units, split systems, water sourced units, chillers, boilers, ect.Properly diagnosed and repaired electric motors, compressors, controls and refrigeration circuits