Michael Wilson Email & Phone Number

Provide consulting services to healthcare customers including business analysis and solution assessments bringing to light both product and business best practices to solve complex business problemsDesign solutions in which expertise and best practice knowledge is applied and innovative solutions are developedPresent documentation on business analysis and solution requirements to key customer stakeholders for validation, buy-in and approvalLead the design and build of solutions including configuring application development tools and integrationsAssume ownership for the delivery process, monitoring the testing phase to ensure quality of the solutionCompose training materials and conduct training sessions for customer that demonstrates the end to end functionality of the solutionDevelop a plan for migration, potentially across a program, utilizing best practice for migrating enterprise solutionsTransition key information to stakeholders, including technical support, sales, and development, to ensure continued successful support of customerTrain and coach internal and external stakeholders on solutions and the company’s project methodologiesParticipate in pre-sales opportunities with Sales and Business Development team to provide technical or industry expertise to ensure proper work estimates and transition to the engagement delivery teamPerform Project Management responsibilities, when required; lead as the single point of contact for the customer engagement, maintain stakeholder relationships, and perform scheduling and team mobilization activitiesBe a trusted advisor to the customer and drive future engagement opportunities where appropriateMentor, coach and train other team membersInfluence the design of the product by working directly with development team to evolve the product to suit customer needs

Support for custom web-based applications for the companies that are part of the Merrymeeting Group. Hardware and software support, deployment, and monitoring for MMI corporate infrastructure, and employee's.Systems Administration for corporate and Franchised Businesses. Inventory Management of MMI's Infrastructure.Web Development and Website maintenance.

Responsible for the daily operations of three departments in the store, work with assistant management to plan out weekly features. In charge of all ordering, stocking, and inventory of merchandise in my departments.