Michael Windom Email & Phone Number
@finexio.com
1 phone found area 229
LinkedIn matched
Who is Michael Windom? Overview
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Michael Windom is listed as Product Manager at Priority, based in Alpharetta, Georgia, United States. AeroLeads shows a work email signal at finexio.com, phone signal with area code 229, and a matched LinkedIn profile for Michael Windom.
Michael Windom previously worked as Product Manager-SMB at Priority and Product Manager at Finexio. Michael Windom holds Executive Certificate Of Business- Leadership from Villanova University.
Email format at Priority
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AeroLeads found 1 current-domain work email signal for Michael Windom. Compare company email patterns before reaching out.
About Michael Windom
Summary:Experienced with SaaS, PaaS, B2B business models; Versed in Agile, SCRUM, lean methodologies; Background in product marketing, product management, product design, UX and user testing, art direction, public speaking, go-to-market strategyProduct Manager, Business Analysis Manager, Business and Systems Analyst with product definition focus in client-facing systems in the financial industry’s digital arena. Experienced in Agile development environments that are fast paced.Skilled at Team Management, Development, Mentoring and Coaching; Detailed Analysis and Product and Project Definition; Agile and Waterfall Methodologies; Software Development Life Cycle; Process Improvement.
Listed skills include Management, Leadership, Customer Service, Vendor Management, and 37 others.
Michael Windom's current company
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Michael Windom work experience
A career timeline built from the work history available for this profile.
Product Manager
Merchant Intregration Manager
International Payment Compliance
Project Manager
Seamless Mobility Program Manager
Product Management
- Elicit client requirements using various methods, including but not limited to interviews, document review,requirements,workshops,surveys,sitevisits,andteleconferences.
- Ensure that documents support and clearly represent the client’s identified needs, opportunities and processes.
- Monitor daily product performance for assigned clients and assist with the resolution of issues.
- Provide oversight and direction for day to day monitoring of the HITS insurance platform for assigned clients.
- Ensure that documents meet all relevant specifications; and are compliant with the project brief and internal Company requirements, policies and procedures.
- Delivering solutions for business needs and requests by collaborating ideas, managing discussions and prioritizing solution tickets.
Licensed Claims Adjuster
- Provide efficient Tier 2 support to customers and call centers to resolve issues and concerns
- Audit call center representatives to ensure impeccable customer service
- Manage the internal verification hold process to prevent customer fraud
- Q2 Cultural Ambassador nominee which identifies “high achieving” employees
- Obtained state licensure needed to adjudicate and resolve outstanding claims
Loyalty And Retention Support
- Create a positive call experience to known high risk Verizon customers through root analysis
- Take bill payments, process disconnects, upgrade customers to new devices and device troubleshooting for basic and smartphones
- In 2011, maintained a company leading 14.6 disconnect percent with a save rate of 85.4%
- Two - time winner of the Directors Cup given to the top 5% of call center representatives
- In 2011, ended the year performing in all company metrics required for the position
- 2012 Verizon Wireless Loyalty and Retention Employee of the 1st Quarter
Michael Windom education
Executive Certificate Of Business- Leadership
Master Of Business Administration (M.B.A.), Project Management
Frequently asked questions about Michael Windom
Quick answers generated from the profile data available on this page.
What company does Michael Windom work for?
Michael Windom works for Priority.
What is Michael Windom's role at Priority?
Michael Windom is listed as Product Manager at Priority.
What is Michael Windom's email address?
AeroLeads has found 1 work email signal at @finexio.com for Michael Windom at Priority.
What is Michael Windom's phone number?
AeroLeads has found 1 phone signal(s) with area code 229 for Michael Windom at Priority.
Where is Michael Windom based?
Michael Windom is based in Alpharetta, Georgia, United States while working with Priority.
What companies has Michael Windom worked for?
Michael Windom has worked for Priority, Finexio, Global Payments Inc., Cisco, and Esecuritel.
How can I contact Michael Windom?
You can use AeroLeads to view verified contact signals for Michael Windom at Priority, including work email, phone, and LinkedIn data when available.
What schools did Michael Windom attend?
Michael Windom holds Executive Certificate Of Business- Leadership from Villanova University.
What skills is Michael Windom known for?
Michael Windom is listed with skills including Management, Leadership, Customer Service, Vendor Management, Account Management, Process Improvement, Crm, and Training.
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