Michael Winters Jr Email & Phone Number

Charlotte, North Carolina, United States

United States

Handled a high volume of inbound and outbound communications, delivering prompt and thorough responses to patient inquiries Facilitated appointment management by scheduling, adjusting, and canceling bookings, coupled with clear dissemination of preparatory guidelines Processed a variety of patient requests, including prescription refills and lab result.

Tampa, Florida, United States

Managed and successfully resolved complex customer inquiries, ensuring satisfactory solutions for patients with escalated issues Maintained high-quality service standards by providing prompt and comprehensive responses to customer concerns Fostered positive customer relationships through dedicated problem-solving and effective communication. Offered.

Clearwater, Florida

Provided comprehensive support to clients, facilitating the timely acquisition of necessary credit reports Maintained a professional and polite attitude while delivering high-quality customer service Handled client disputes with creditors and credit agencies to resolve inaccuracies in credit documentation. Maintained customer satisfaction with.

Charlotte, North Carolina Area

Obtained patient's insurance information and determined eligibility for benefits for specific services rendered. Performed patient scheduling and registration functions to serve as initial contact point for medical office visits. Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations..