• Exceeded ICQA department goals with a 99.9 percent quality rate across 4,000 cycle and simple record counts a month. • Surpassed Pick quality goals with a defects per million opportunities count of 9,800 against 5,000 opportunities per month.• Conducted research as ICQA problem solver to determine cause and solution for 400 quarterback investigations a month, I also cut lost labor hours in the process by 20 percent.• Developed 20 ICQA associates, as a Learning Ambassador, into successful team members with an overall quality rate of 99.7 percent.

• Spearheaded initiative developing and leading a team of 5. Teaching them how to correctly identify 5,000 units of merchandise shipped monthly from vendors lacking barcodes, saving the receiving department 80 lost labor hours a month.• Supported department goals by receiving and accurately processing 750 lines of inbound units weekly.• Organized workstation at the end of every shift. Trimming preparation time for the following shift by 50 percent.• Provided training and coaching to 10 new onboarding associates a month.

• Processed 500 pallets weekly to help the department achieve operational goals.• Demonstrated coachability by quickly learning three different functions in the Receiving department (Each, Dock, and Mega).• Received recognition for a quality rate of 100 percent across 2,000 opportunities in March 2019.• Analyzed purchase orders to ensure the accuracy of system count versus physical count.