Michael Wolf Email & Phone Number

Kassel, HE, DE

Berlin, Deutschland

I provide expert-level support for the Productsup platform, helping clients resolve complex data-related issues across both the platform and the broader e-commerce domain. I collaborate closely with cross-functional teams, including Customer Success Management (CSM) and the Solutions Department, to ensure smooth platform configurations and to offer.

Berlin, Germany

Excel in providing top-tier customer support for the Productsup platform, assisting customers with data-related queries in both the ProductsUP platform and the e-commerce domain. Collaborate closely with experienced team members to ensure seamless setup configurations and support, meeting KPIs, and upholding established processes to guarantee customer.

Kassel, Hessen, Deutschland

First point of contact for Amedes, crucial role in ensuring successful first-level issue resolution and maintaining detailed documentation for specialist teams. Prioritize understanding clients' work, internal processes, issue urgency, and specialist team responsibilities, all with a focus on customer satisfaction.

Berlin, Deutschland

First-Level IT Support at RheinEnergie as the initial point of contact for customers, resolving issues remotely. Managed software installations, monitored licenses, configured network drives and mailboxes, handled user management in SAP, among other responsibilities.

Kassel, Hessen, Deutschland

Outpatient support and guidance for individuals between the ages of 16 and 26 as they strive for self-sufficiency: Support staff system - Intercultural approach - Crisis intervention - Practical life support

Kassel, Hessen, Deutschland

Supported young immigrants, refugees, and those with a migration background aged 12 to 27 with language courses, education, employment, or navigating government agencies.