Serve in heavy project & operations capacity with concrete installation servicing developers, homebuilders generating $12M+ in annual revenue. Project-manage client projects of $100K+ from end-to-end. ● Serve in strategic capacity, planning strategy for current and future projects.● Serve as quality control (QC) manager & billing manager for $12M+ in annual projects. ● Provide QC by analyzing production output for projects tracking (4) crews, 50+ employees.● Manage billing operations and change orders for multimillion-dollar projects● Estimate, project-manage all removal & replacement division projects. ● Track production QC by creating KPIs, metrics. ● Ensure seamless projects by creating, executing project punch-lists.

Managed all sales, operations, and (3) full concrete crews at Denver Metro South Branch, generating 950K+ revenues annually. Served homeowners purchasing new sidewalks, driveways, porches, patios and garage floors, stamped and exposed sand finish.● Increased concrete resealing revenue 300% by serving in heavy sales capacity.● Drove revenue growth by managing client relationships. ● Met clients in the field; provided comprehensive options, estimates.● Coordinated all phases of projects; scheduled, managed crews, subcontractors.● Met / exceeded client expectations by liaising with customers, final walkthroughs.

Orchestrated all sales & operations, project management and staff training capacities. Focused on teaching employees how to “soft sell,” customer service, and retain students. Led enrollment team by leveraging empowerment management, demonstrating effective leadership style. Created, executed team weekly, monthly, quarterly budgets.● Hired, onboarded, trained, managed & inspired Enrollment Advisors to achieve success, while mentoring employees regarding their own career paths.● Improved online application efficiency 80% & overall customer experience by directing 8-month enhancement project