Michael Wolfinger Email & Phone Number

Scottsdale, Arizona, Us

Blue Yonder (formerly known as JDA Software) delivers end-to-end supply chain solutions that help you seamlessly connect your supply chain and profit more in an omni-channel world.With Blue Yonder, you can seamlessly deliver for your end-customers, optimizing their experience with your retail store or product — all while you achieve your profit goals. More than 4,000 global customers use Blue Yonder integrated retail and supply chain planning and execution solutions to optimize costs, increase revenue and reduce time to value.Our mission is to help you seamlessly connect your supply chain so you can deliver for your customers. Fulfill your potential.

Mayfield Heights, Oh, Us

TMW Systems is a leading provider of enterprise software and services to transportation and logistics companies. Operating within the Trimble Global Transportation & Logistics Division, TMW delivers technology that enables companies to improve operational efficiencies, improve asset productivity as well as resource utilization, deliver superior customer service and ensure long-term profitability. Customers come from trucking, 3PL, private fleet, construction, municipal government, retail repair and waste management industries. With offices in Cleveland, OH; Durham, NC; Indianapolis, IN; Dallas, TX; Vancouver, BC; Nashville, TN and Oklahoma City, OK - TMW serves a multitude of diverse customers and their business assets worldwide, including North America, Europe, Asia and Latin America.As a Sr Project Manager, my role was to understand my customers’ business processes and to help them configure the optimal solution that worked best. My team, consisting of Implementation Consultants, Business Analysts, Customer Support Leads and Solutions Architects, employed a disciplined project management approach where we guided customers through the necessary steps to achieve a successful go-live. I engaged with large customers that licensed many products and those who had highly complex integration and business processes where multiple systems were being utilized. I was responsible in providing detailed and accurate budget estimates, scope documents & requirements, risk assessments, specifications and schedules. I ensured the timely progress of the overall implementation and identified and resolved any issues in order to protect the go-live date for the customer.

St. Cloud, Mn, Us

National Solutions Manager who sought out companies needing transportation management services. Completed RFI's and RFP's for potential customers by analyzing their freight spend, lanes and freight characteristics. Promoted a concept of working faster, leaner and smarter by partnering with a reputable and growing company in the logistics industry. Customized solutions to fit the client's business, with as much or as little involvement from ATS. SERVICES:All Modes ServicedAsset & Non-Asset Capacity FulfillmentBenchmarking & Statistical ReportingConsolidated Manifest BillingDedicated Fleet ServicesDistribution Management SolutionsElectronic Routing Guide SolutionsFreight Bill Audit & Payment SolutionsFreight Brokerage SolutionsImplementation & Integration ServicesIntegration ServicesProject Freight ManagementQuick Quoting Web Portal SolutionsTransportation Management Software and Solutions (TMS)Vendor Compliance SolutionsYard Management Solutions

Orrville, Ohio, Us

Corporate Director with substantial experience in managing overall client services and cross functional activities, including: accounting, operations, sales and I.T. / technology and vendor contracting. Worked with C-Level Executives, as well as management teams, to analyze business requirements, design business processes, formulate policies/procedures and implement tactical & strategic solutions in an effort to improve overall operating efficiencies and reduce costs for organizations of all sizes. Developed internal Proprietary TMS system used for all customers, and further reviewed & enhanced the system (as needed) by acting as the business and I.T. liaison. Produced multiple platform environments for test case scenarios, designed & developed web-portals for customer usage, and coordinated efforts among all vendors involved. Managed to have our first web/proprietary TMS system up and running in 4 months with 2 of our largest customers implemented onto that platform. Automated many simple & daily processes to allow for reduced operational resources. Was often mentioned that I was the "right hand man" to the President - as much growth in revenue & technology was realized during my tenure with the company.

Us

Responsible for eServices Team: Tier 1 & 2 technical support staff, documention and business overview & technical writing. Implementation/Integration Manager for new accounts, and performed quality testing of new releases and member of product management team for enhancements to meet our customers business requirements.

Promoted 6 times in 4 years to management positions: Operations Coordinator, Operations Supervisor, Sr. Operations Supervisor, Operations Manager I, Operations Manager II, Sr. Manager. Responsible for overall customer routing and transportation management. Traveled extensively given my knowledge and skills with the company regarding freight bill audit and payment. Member of internal audit team, freight bill outsourcing team, TMS software/analysis team, and ISO team. Managed TI (Texas Instruments) and John Deere accounts, and moved into Sr. Management role where I was responsible for Services & Support department for our Logistics Routing Center. Managed 80+ employees who handled all billing and invoicing functions: data-entry, freight bill auditing, rating, contract management, EDI, credit resolution/refund management, invoicing/accounting, project management, implementation/integration and reporting. All the financial aspects of transportation management transactions funneled through my team.

Bachelors, Business Management

Education record