Served as an independent consultant providing digital transformation and innovation services for Heytea, Tim Horton‘s, Nayuki, Country Garden Millennium Robot Restaurant and iFLYTEK. Professional servies include niche products creation in the digital industry, the company's digital transformation strategy setup, value chain reconstruction, organization & culture digitalization evolvetion.

- Conducted the supply chain transformation by outsourcing nearly 200 types of products, warehouse, logistics and quality control inspections. It not only improved product quality, but also reduced costs, and made it possible for Pankoo to focus more on its core business and developing new products and stores in faster paces.- Developed 5 years’ strategic IT plan for the whole group. - Lead the transformation of IT team, focus more on business, aiming to improve the stores' efficiency and customers’ experience.- Successfully designed a high availability infrastructure for mobility based applications.in stores.- Successfully designed a POS system based on mobile phone ordering, which achieved average 90% self-service rate over 200 stores , reduced 2 head cost per store. The customers can comment on the service and dishes, making the front-line employee salary tied to customer satisfaction, therefore all departments can access to data of the front line in real time.- Successfully implemented efficiency tools such as Ding Talk and Teambition within the company, making the management level flat, and speeding up information management, decision making. The business boundary and collaboration can be tracked and traced, effectively reduced disputes.- An e-Learning training system was successfully implemented. The curriculum was automatically set up through learning maps, and employees took advantage of fragmented time to conduct online learning and examinations. At the same time, they assisted live broadcasting to make training more efficient, more vivid and more effective. Great savings in training costs and improved training quality.- Research and Pilot in-store intelligent video analysis, intelligent inspection of customer flow, quality of product, processing of foundry, etc., to replace time-consuming and laborious artificial audit. At present, the program is under ongoing research.

- Manage and provide guidance to the IT operation (26 headcounts) in mainland China with annual budget of USD 15 million to support a USD 500+ million business- Lead and engage with internal users on all IT and technologies initiatives- Provide IT solution to meet business strategy, growth and needs- Engage with global team on global projects and support model collaboration- Project management [in average 20 projects/ year] (Oracle ERP, Traceability System, SIMS, CRM, HRIS, Work Force Management, e-Learning, e-Recruitment, BI, POS, GIS, Enterprise Portal, Mobile APP, etc.)- Best digitalization practice in China market with the significant launch of My Starbuck Reward (Loyalty Program) and Digital Marketing.- Provide necessary IT governance, data integrity and legal compliance - Daily operation management, staff coaching, development and training

- Developed 5 years’ strategic IT plan for the whole group. - Acted as the project director and successfully implemented network infrastructure in all business units and stores with Juniper VPN Solution.- Acted as the project director and successfully implemented centralized application servers with HP UNIX + SAN + Blade Server + Virtual Machine + Application Load Balance Solution for High Availability and Disaster Recovery.- Acted as the project director and successfully implemented Oracle JDE ERP in all 10 business units and 4 logistics centers. The scope of JDE project includes the implementation of Procurement, Production, Inventory, Logistics, Store Management, Sales, Distribution, Project Management, Finance, HR and DRP/MRP Plan.- Acted as the project director and successfully implemented Kronos Workforce Management System. The project scope includes the implementation of Hiring, Scheduling, Time & Attendance, Absence Management, HR & Payroll and Labor Analytics. This system effectively helps Stores to improve workforce productivity, control labor costs and minimize compliance risk.- Acted as the project director and successfully upgraded POS system with Torex Solution, which gives more supports to Marketing Dept for Promotions, lets Operation Dept know sales situation of each store in real time and help Finance to minimize the risk.- Acted as the project director and successfully implemented BI / OLAP system with Micro Strategy Solution.- Conduct a preliminary foundation of ITIL and Outsourcing, which effectively improves the Service Lever and minimizes the break down time.- Cut down the cost of IT SW & HW by 50%.

- Develop and Implement a strategic IT plan, yearly work plan and IT budget to achieve the company goals. - Coordinate all necessary IT services and project to enhance operating procedure and work efficiency. - Develop and implement optimal IT operating procedures, safety policy and risk management plan. - Maintain a reliable IT infrastructure to support uninterrupted business operations through solid process / procedures.- Develop and implement ITsolution per business requirements.- Control budgets and costs for maximum efficiency. - Recruit, manage and develop a highly efficient team.