Michael Mora Email and Phone Number

Lead the SRE Cloud Platform team to design and implement large-scale distributed systems with high availability and resiliency utilizing cloud native technologies such as Amazon Web Services and Kubernetes.Implement CICD pipelines utilizing integrations with Gitlab/Github for build, release & deployment automation.Develop Infrastructure as code (IaC) for quick and re-usable infrastructure deployments and application/service deployments.Develop and implement Kubernetes services. Develop frameworks which promote best practices, and establish principles and guidelines, this includes topics such as SLOs/SLIs, Security, HA / Resiliency, Observability, Backup and Recovery and more.Build tooling to automate toil to improve overall production operations.Establish contribution models for documentation to enable consistent and evolving content.Lead the development of published content on LMS tools for wider audience training and knowledge sharing.Collaborate with multiple cross functional global teams to complete product roadmaps.Mentor junior engineers.Participate in on-call rotation to support global production systems.Rapidly respond to alerting and debug/troubleshoot incidents and escalate as necessary.Lead initiatives to improve overall production readiness for new and existing products.

Designed and implemented large-scale distributed systems with high availability utilizing Amazon Web Service solutions including EKS, DynamoDB, VPC, EC2, ECS, EFS, ALB, NLB, Lambda, S3, Route53, RDS, CloudWatch, CloudFront, API Gateway etc. using the latest infrastructure as code tools such as Terraform and CloudFormation. Leveraged configuration management tools such as Ansible/AWX.Implemented CICD pipelines utilizing integrations with Gitlab and AWS solutions such as AWS CodeCommit, AWS CodePipeline, AWS CodeBuild and other tools such as Jenkins/Github for build, release & deployment automation.Designed and implemented cloud infrastructure for multi tier web applications including load balancing, API Gateways, lambda functions and containerization.Wrote consistent, high quality code in Bash, Go and Python.Configured and deployed Splunk indexers/forwarders in a multi OS environment for improved observability.Deployed ElasticSearch solutions in the cloud for improved observability.Configured and deployed docker container services in the cloud (ECS/Fargate).Configured and deployed Kubernetes clusters in the cloud (EKS/EC2/Rancher).Architected migration patterns for various workload migrations into AWS. Worked in both the private sector (GovCloud) and commercial cloud (public cloud). Worked in hybrid cloud environments supporting various types of on-premise hardware.Implemented Cloud Compliance solutions (SOX, PCI, HIPAA).Designed cloud solutions for organizational complexity, ie. multi-account/multi-department configurations.Configured and implemented monitoring solutions to support various workloads ie. Splunk, CloudWatch, Prometheus, Grafana.

Managed a team of Cloud Engineers to deliver on company and department goals while supporting the growth of individual contributors.Owned the AWS Cloud footprint and was responsible for defining and maintaining SLO/SLIs in production.Implemented robust, scalable and supportable CI/CD automated pipelines. Authored processes and tooling to support AWS environments. Implemented Cloud Security best practices.Designed and implemented Amazon Web Service solutions including VPC, EC2, EBS, EFS, ALB, NLB, SG, S3, Route53, RDS, CloudWatch, CloudFront, API Gateway etc. Implemented Observability components such as New Relic/DynaTrace/CloudWatch/Splunk for robust monitoring and alerting.Pioneered the wide adoption of Terraform Cloud/Enterprise & Github for automated infrastructure deployments.Designed migration patterns for customers to migrate various workloads to and from AWS.Created product roadmaps and worked with cross function teams to deliver products from inception to production.Consistently delivered on company and department goals.Diagnose, troubleshoot, and resolve hardware, software, and other network and system problems, and provide root cause analysis when necessary.Plan, coordinate, and implement network security measures to protect data, software, and hardware in an enterprise environment.Researched new technologies by attending seminars, reading trade articles, taking classes, and recommended the implementation of new technologies.Published dozens of standard operating procedures for creating & maintainingInfrastructure in hybrid cloud environments.Maintained PCI/SOX Compliance.Mentored junior engineers.

Owned the AWS Cloud footprint and was responsible for defining and maintaining SLO/SLIs in production.Implemented robust, scalable and supportable CI/CD automated pipelines. Authored processes and tooling to support AWS environments. Implemented Cloud Security best practices.Designed and implemented Amazon Web Service solutions including VPC, EC2, EBS, EFS, ALB, NLB, SG, S3, Route53, RDS, CloudWatch, CloudFront, API Gateway etc. Implemented Observability components such as New Relic/DynaTrace/CloudWatch/Splunk for robust monitoring and alerting.Pioneered the wide adoption of Terraform Cloud/Enterprise & Github for automated infrastructure deployments.Designed migration patterns for customers to migrate various workloads to and from AWS.Created product roadmaps and worked with cross function teams to deliver products from inception to production.Consistently delivered on company and department goals.Diagnose, troubleshoot, and resolve hardware, software, and other network and system problems, and provide root cause analysis when necessary.Plan, coordinate, and implement network security measures to protect data, software, and hardware in an enterprise environment.Researched new technologies by attending seminars, reading trade articles, taking classes, and recommended the implementation of new technologies.Published dozens of standard operating procedures for creating & maintainingInfrastructure in hybrid cloud environments.Maintained PCI/SOX Compliance.Mentored junior engineers.

Design and implement Amazon Web Service solutions including VPC, EC2, EBS, EFS, ALB, NLB, SG, S3, Route53, RDS, CloudWatch, CloudFront etc. Published Terraform modules for for automated infrastructure deployments.Architected and implemented new database technologies to support high availability. Diagnose, troubleshoot, and resolve hardware, software, and other network and system problems, and provide root cause analysis when necessary.Plan, coordinate, and implement network security measures to protect data, software, and hardware in an enterprise environment.Research new technologies by attending seminars, reading trade articles, taking classes, and recommend the implementation of new technologies.Coordinate with vendors and with company personnel to facilitate purchases of equipment, licensing and support contracts.Maintain SAN technologies such as Netapp and Violin Storage.Work with monitoring tools such as Nagios, Splunk, Alertsite etc.Cross-functional collaboration with various engineering teams and determined project scopes and delivery of new products. Developed standard operating procedures for creating & maintaining infrastructure in hybrid cloud data centers.Maintain SSL certificate renewals and implement TLS security protocols.Maintain linux servers (Redhat) and Windows Servers (Server 2000-2019).Manage Active Directory including group policy, DNS, sites & services etc.Troubleshoot and resolve any issues with active directory, apache, IIS, network connectivity & AWS infrastructure.

Design and implement Amazon Web Service solutions including VPC, EC2, EBS, EFS, ALB, NLB, SG, S3, Route53, RDS, CloudWatch, CloudFront etc. Introduced Terraform Enterprise & Github for automated deployments.Diagnose, troubleshoot, and resolve hardware, software, and other network and system problems, and provide root cause analysis when necessary.Plan, coordinate, and implement network security measures to protect data, software, and hardware in an enterprise environment.Research new technologies by attending seminars, reading trade articles, taking classes, and recommend the implementation of new technologies.Coordinate with vendors and with company personnel to facilitate purchases of equipment, licensing and support contracts.Maintain SAN technologies such as Netapp and Violin Storage.Work with monitoring tools such as Nagios, Splunk, Alertsite etc.Work as part of a project team to coordinate database development and determine project scope and limitations. Develop standard operating procedures for creating & maintainingInfrastructure in both the cloud and traditional data centers.Maintain SSL certificate renewals and implement TLS security protocols.Maintain linux servers (Redhat) and Windows Servers (Server 2000-2019).Manage Active Directory including group policy, DNS, sites & services etc.Troubleshoot and resolve any issues with active directory, Apache, IIS, network connectivity & AWS infrastructure.

Responsible for racking servers, running network cabling, bootstrapping operating systems and configuring servers for different use cases such as databases, virtual hosts and baremetal web servers.Responsible for monitoring systems and responding to alerts in production environments spanning several thousand nodes.Responsible for managing deployments in staging and production environments.Responsible for creating standard operating procedures for new processes and keeping documentation up-to-date.Responsible for creating documentation on hybrid cloud deployments and migrations.Responsible for virtual backups and tape backups.Responsible for hardware maintenance and upgrades.