Michael Y. Gordon Email & Phone Number

Batumi, Adjara, Ge

Batumi, Ge

I help overwhelmed founders of the mission-driven tech startups and non-profits get clarity, structure, and alignment, facilitate growth and fulfillment, increase revenue, and cut costs by building effective teams streamlining processes and operations, and focus on what truly matters.

Batumi, Ge

I empower tech professionals, tech startup founders (not always techies) and startup teams to improve communication, relationships, remote collaboration, discover new perspectives & resources, and take action. I also help individuals navigate their personal career challenges.

San Francisco, California, Us

HealthTech, Pre-Seed stage startup.Coached the founder on customer development and prepped them for the in-depth interviews to understand and validate customer pains, needs, and challenges and verify the hypotheses.

EdTech, Pre-Seed stage startup.Interviewed 20 potential customers to understand their pains, needs, and challenges and verify the hypotheses.

London, London, Gb

GreenTech, Seed stage startup.- Achieved 6X lower product development costs, accelerated launch, and saved 6 months of team effort by leveraging existing resources, and championing the tech team's initiative.- Achieved circa 60% faster product delivery speed by implementing Kanban, team policies, boosting team collaboration.- Implemented a recruitment process to build a pipeline of qualified talents tracking recruitment progress, with an average time-to-hire of 2-4 weeks.- Built, and managed a 100% remote tech team.- Streamlined monitoring of the expiring sign-ups through automation, allowing the sales co-founder to proactively reach out and convert the trial users into paying customers.

At De Groot we help people with large foot size find high-quality, comfortable and affordable shoes for their feet (men: UK11-UK18 / EU46-EU54, female: UK8+ / EU41+) while providing variety of models, colors and ensuring circular economy.

- Hosted and facilitated 12 bi-weekly meetups for early-stage startup founders and small business owners in Germany, UK, and US.- Recruited new members, invited and interviewed speakers, and promoted events and the community (~100 members) on Meetup and LinkedIn.

New York City, Us

Co-organized regular events for the Salesforce professionals and occasional meetings of the user group (circa 100 members) in The Hague:- Co-organized 8 Salesforce Saturdays.- Co-organized Salesforce User Group The Hague annual meetup. - Found 2 new venues for Saturday meetups.- Negotiated to have the entire floor of the mansion rented for free for the annual group meetup.- Facilitated group leaders' teamwork.- Sourced and recruited cameramen.

The same month I started my ICF-accredited coaching training. Volunteered my time and combined my experience as a business analyst with a new coaching knowledge to help my friends - the owners of the local food store & cafe - to see new perspectives in their own business.Delivered extensive analysis report and change strategy – that allowed store owners to implement required changes to branding, merchandising, interior and customer experience improvements, attract new customer segments and increase the average bill in the next 6 months.

* Enhanced Stakeholder Collaboration:Successfully aligned key stakeholders (Solvo, customer teams) for user-acceptance testing, ensuring smooth project implementation and user satisfaction.* Streamlined Video Content Production:- Developed and implemented a new, efficient video content production workflow, resulting in concise 5-10 minute training videos. This replaced lengthy 1.5-hour webinars with a 70% dropout rate, significantly improving training engagement and knowledge retention.- Led the creation of all video content, including storyboarding, scripting, voiceover recording, screencasting, branding, and final compilation.* Improved User Experience & Reduced Costs: - Analyzed the challenges faced by cargo loading supervisors operating high-risk terminals with new hand-held devices. - Designed and implemented cost-effective UX improvements to enhance user experience and operational efficiency.

- Organized flawless processes around the dishwashing room that supported 3 teams of cooks, bartenders, and waiters (16 people), especially during rush hours.- Trained and coached 10 scholar and student co-workers.- Hacked and supported the 1980s industrial dishwashing machine.- Washed and polished around 9000 plates per month.- Listened about 20 audiobooks on psychology.- Got certified in Scrum.

Almere, Nl

Puteaux, Île-De-France, Fr

- Supported internal infrastructure projects and payment systems integration teams by collaborating with stakeholders to analyze and document business requirements.- Identified opportunities for process optimization, system improvements, and automation by analyzing business processes and collaborating across departments.- Coordinated third-party payment API testing, ensuring documentation consistency, identifying defects, and fixing technical product documentation to prevent financial losses and ensure project completion within 2 months.- Conducted thorough analysis of server infrastructure and gap analysis, creating an extensive application landscape that aided in the successful migration of all company servers to new security standards, averting USD 500K fines for non-compliance.

E-commerce, Pre-Seed stage startup.

Entertainment, Pre-Seed stage startup.

Genève, Switzerland, Ch

- Facilitated requirements gathering and process analysis & improvement sessions with IB teams in EMEA and Americas, collaborating with the onsite implementation team to support the successful implementation of a system that effectively recruited, communicated, performance managed, and paid 1300 IB educators across 82 countries.- Built an app for the professional development department that replaced their legacy disconnected apps and allowed them to reduce event leader sourcing time by 3 months. - Mediated team conflicts and ended senior leader micromanagement, improved communication, built trust, so we advanced full-speed together.

Den Haag, Zh, Nl

Online Media, Pre-Seed stage startup.- Collaborated with early adopters across 5 countries. Liaised with 3rd party service vendors. Built a Facebook marketing channel of 500 followers.- Built a team of international aviation experts. - Developed a prototype in under 1 month, and a marketable product within 5 months.- Failed to find the product-market fit. Lost $10K. Closed and moved on.

Den Haag, Nl

Nearshore web development and technical consulting services. We help businesses, nonprofits and start-ups to provide high-end services and develop their products while reducing costs and time to market.

Belgrade, Rs

- Conducted an audit of the technology partner within the first 2 months and successfully terminated their contract, leading to participation in tender and interviews for potential new partners.- Developed a winning strategy to regain core partners: engaged new partners with flexible processes and shorter integration timespans, demonstrating our ability to meet deadlines.- Maintained strong relationships with early adopters, provided support, resolved issues, and conducted product demos.- Executed acceptance testing and QA activities, identified and reported users' problematic patterns to our tech partner, updated product user manuals and knowledgebase.- Created instructional video tutorials, user manuals, and API documentation for the Partner Portal, simplified system adoption for partner tech teams.- Presented products, services, and roadmaps at international events organized annually for ISIC partners.

Geneva, Le Grand-Saconnex, Ch

Icf Acsth

Innovations With Triz For Business And Management

Master’S Degree, Automated Systems Of Information Processing And Management