Michael Y. Gordon

Michael Y. Gordon Email and Phone Number

Fractional Head of Operations and Chief of Staff and Operations Manager @ Ignite Ops
Batumi, Adjara, GE
Michael Y. Gordon's Location
Istanbul, Istanbul, Tรผrkiye, Turkey
About Michael Y. Gordon

Are you a tech startup founder drowning in operational details? ๐ŸŒŠIn the world of early-stage startups, your success depends on strong communication, aligned teams, operational clarity, and laser focus. But managing all these moving parts can feel overwhelming.๐—›๐—ผ๐˜„ ๐—ฐ๐—ฎ๐—ป ๐—œ ๐—ต๐—ฒ๐—น๐—ฝ ๐˜†๐—ผ๐˜‚?As your strategic & tactical partner, I'll help you stay afloat โ›ต๏ธ by:- Turning operational chaos into smooth-running systems- Building and leading high-performing remote teams- Setting up processes that work for early-stage startups- Getting your team communicating and collaborating effectively- Putting customers at the heart of everything we do- Enabling and supporting team to get things done and deliver value๐— ๐˜† ๐—ท๐—ผ๐˜‚๐—ฟ๐—ป๐—ฒ๐˜† & ๐˜„๐—ต๐˜† ๐—ถ๐˜ ๐—บ๐—ฎ๐˜๐˜๐—ฒ๐—ฟ๐˜€:Until 2020, I was crushing it in Business Analysis & Process Automation mainly for corporates helping teams deliver value, improve processes & technologies, and overcome communication challenges with the customers, partners, vendors, and among each other. The money was good, but something was missing. At 40, I hit a turning point that made me question everything, re-assess my values, strengths, figure out my purpose. That led me to my true calling: helping impact-driven startups in sustainability, animal welfare, healthcare, education, personal development, social services or whatever that is named as long as it helps people, animals and the environment thrive. ๐ŸŒž๐—ช๐—ต๐—ฎ๐˜ ๐˜€๐—ฒ๐˜๐˜€ ๐—บ๐—ฒ ๐—ฎ๐—ฝ๐—ฎ๐—ฟ๐˜?I don't just take care of operations โ€” I curate the environments where talented people can thrive while solving problems worth solving and retaining customers. I help tech professionals and startup teams improve communication, relationships, remote collaboration, deliver value, and navigate personal career challenges.๐—™๐˜‚๐—ป ๐—ณ๐—ฎ๐—ฐ๐˜: Dogs lover here! ๐Ÿ•Free yourself from the daily grind so you can focus on what you do best!๐—Ÿ๐—ฒ๐˜'๐˜€ ๐—ฐ๐—ผ๐—ป๐—ป๐—ฒ๐—ฐ๐˜ & ๐—ฐ๐—ผ-๐—ฐ๐—ฟ๐—ฒ๐—ฎ๐˜๐—ฒ! ๐ŸคHealthTech ๐Ÿฅ | EdTech ๐Ÿ“š | GreenTech ๐ŸŒฑ | CleanTech โ™ป๏ธ | PetTech ๐Ÿพ | Social Impact ๐Ÿค | what did I miss? :)

Michael Y. Gordon's Current Company Details
Ignite Ops

Ignite Ops

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Fractional Head of Operations and Chief of Staff and Operations Manager
Batumi, Adjara, GE
Employees:
1
Michael Y. Gordon Work Experience Details
  • Ignite Ops
    Fractional Head Of Operations And Chief Of Staff And Operations Manager
    Ignite Ops
    Batumi, Adjara, Ge
  • Ignite Ops
    Fractional Head Of Operations & Delivery Manager For Pre-Seed & Seed Stage Startups
    Ignite Ops Feb 2023 - Present
    Batumi, Ge
    I help overwhelmed founders of the mission-driven tech startups and non-profits get clarity, structure, and alignment, facilitate growth and fulfillment, increase revenue, and cut costs by building effective teams streamlining processes and operations, and focus on what truly matters.
  • Ignite Ops
    Tech Coach | Career Development, Communication, Relationships, Collaboration, Startup Wins
    Ignite Ops Jun 2020 - Present
    Batumi, Ge
    I empower tech professionals, tech startup founders (not always techies) and startup teams to improve communication, relationships, remote collaboration, discover new perspectives & resources, and take action. I also help individuals navigate their personal career challenges.
  • Upwork
    Customer Research Consultant / Custdev / Business Analyst / Startup Mentor
    Upwork Jan 2024 - May 2024
    San Francisco, California, Us
    HealthTech, Pre-Seed stage startup.Coached the founder on customer development and prepped them for the in-depth interviews to understand and validate customer pains, needs, and challenges and verify the hypotheses.
  • Coachassistant.Ai
    Customer Researcher / Custdev / Business Analyst / Startup Mentor
    Coachassistant.Ai Aug 2023 - Oct 2023
    EdTech, Pre-Seed stage startup.Interviewed 20 potential customers to understand their pains, needs, and challenges and verify the hypotheses.
  • Xworks Tech Ltd
    Coo / Delivery Manager / Business Analyst
    Xworks Tech Ltd Jul 2021 - Jan 2023
    London, London, Gb
    GreenTech, Seed stage startup.- Achieved 6X lower product development costs, accelerated launch, and saved 6 months of team effort by leveraging existing resources, and championing the tech team's initiative.- Achieved circa 60% faster product delivery speed by implementing Kanban, team policies, boosting team collaboration.- Implemented a recruitment process to build a pipeline of qualified talents tracking recruitment progress, with an average time-to-hire of 2-4 weeks.- Built, and managed a 100% remote tech team.- Streamlined monitoring of the expiring sign-ups through automation, allowing the sales co-founder to proactively reach out and convert the trial users into paying customers.
  • De Groot Shoes
    Owner / Sales & Operations
    De Groot Shoes Jan 2021 - Feb 2022
    At De Groot we help people with large foot size find high-quality, comfortable and affordable shoes for their feet (men: UK11-UK18 / EU46-EU54, female: UK8+ / EU41+) while providing variety of models, colors and ensuring circular economy.
  • Value Creators Network
    Host @ Networking Event For Early-Stage Startup Founders & Small Business Owners
    Value Creators Network Feb 2021 - Jun 2021
    - Hosted and facilitated 12 bi-weekly meetups for early-stage startup founders and small business owners in Germany, UK, and US.- Recruited new members, invited and interviewed speakers, and promoted events and the community (~100 members) on Meetup and LinkedIn.
  • Getsales.Io
    Business Development Specialist
    Getsales.Io Feb 2021 - May 2021
    New York City, Us
  • Salesforce User Group The Hague
    Community Co-Leader
    Salesforce User Group The Hague Jun 2019 - Mar 2020
    Co-organized regular events for the Salesforce professionals and occasional meetings of the user group (circa 100 members) in The Hague:- Co-organized 8 Salesforce Saturdays.- Co-organized Salesforce User Group The Hague annual meetup. - Found 2 new venues for Saturday meetups.- Negotiated to have the entire floor of the mansion rented for free for the annual group meetup.- Facilitated group leaders' teamwork.- Sourced and recruited cameramen.
  • Smak Food Store & Cafe
    Advisor / Business Coach
    Smak Food Store & Cafe Sep 2019 - Dec 2019
    The same month I started my ICF-accredited coaching training. Volunteered my time and combined my experience as a business analyst with a new coaching knowledge to help my friends - the owners of the local food store & cafe - to see new perspectives in their own business.Delivered extensive analysis report and change strategy โ€“ that allowed store owners to implement required changes to branding, merchandising, interior and customer experience improvements, attract new customer segments and increase the average bill in the next 6 months.
  • Solvo Europe Bv
    Implementation Consultant / Customer Support Specialist
    Solvo Europe Bv Sep 2018 - Sep 2019
    * Enhanced Stakeholder Collaboration:Successfully aligned key stakeholders (Solvo, customer teams) for user-acceptance testing, ensuring smooth project implementation and user satisfaction.* Streamlined Video Content Production:- Developed and implemented a new, efficient video content production workflow, resulting in concise 5-10 minute training videos. This replaced lengthy 1.5-hour webinars with a 70% dropout rate, significantly improving training engagement and knowledge retention.- Led the creation of all video content, including storyboarding, scripting, voiceover recording, screencasting, branding, and final compilation.* Improved User Experience & Reduced Costs: - Analyzed the challenges faced by cargo loading supervisors operating high-risk terminals with new hand-held devices. - Designed and implemented cost-effective UX improvements to enhance user experience and operational efficiency.
  • Oase Beachclub
    Dishwasher & Waiter Team Coach / Self-Re-Discovery
    Oase Beachclub Jun 2018 - Aug 2018
    - Organized flawless processes around the dishwashing room that supported 3 teams of cooks, bartenders, and waiters (16 people), especially during rush hours.- Trained and coached 10 scholar and student co-workers.- Hacked and supported the 1980s industrial dishwashing machine.- Washed and polished around 9000 plates per month.- Listened about 20 audiobooks on psychology.- Got certified in Scrum.
  • Voiceworks
    Interim Business Analyst
    Voiceworks May 2017 - Nov 2017
    Almere, Nl
  • Ingenico Epayments
    Tech Business Analyst
    Ingenico Epayments Mar 2015 - Oct 2016
    Puteaux, รŽle-De-France, Fr
    - Supported internal infrastructure projects and payment systems integration teams by collaborating with stakeholders to analyze and document business requirements.- Identified opportunities for process optimization, system improvements, and automation by analyzing business processes and collaborating across departments.- Coordinated third-party payment API testing, ensuring documentation consistency, identifying defects, and fixing technical product documentation to prevent financial losses and ensure project completion within 2 months.- Conducted thorough analysis of server infrastructure and gap analysis, creating an extensive application landscape that aided in the successful migration of all company servers to new security standards, averting USD 500K fines for non-compliance.
  • Shopping Mole
    Startup Advisor / Customer Development
    Shopping Mole Dec 2014 - May 2015
    E-commerce, Pre-Seed stage startup.
  • Clubbing Network
    Startup Advisor / Business Analyst
    Clubbing Network Dec 2014 - Mar 2015
    Entertainment, Pre-Seed stage startup.
  • International Baccalaureate
    Senior Business Operations Analyst
    International Baccalaureate Oct 2011 - Nov 2014
    Genรจve, Switzerland, Ch
    - Facilitated requirements gathering and process analysis & improvement sessions with IB teams in EMEA and Americas, collaborating with the onsite implementation team to support the successful implementation of a system that effectively recruited, communicated, performance managed, and paid 1300 IB educators across 82 countries.- Built an app for the professional development department that replaced their legacy disconnected apps and allowed them to reduce event leader sourcing time by 3 months. - Mediated team conflicts and ended senior leader micromanagement, improved communication, built trust, so we advanced full-speed together.
  • Skyfan
    Founder
    Skyfan Jan 2013 - Sep 2014
    Den Haag, Zh, Nl
    Online Media, Pre-Seed stage startup.- Collaborated with early adopters across 5 countries. Liaised with 3rd party service vendors. Built a Facebook marketing channel of 500 followers.- Built a team of international aviation experts. - Developed a prototype in under 1 month, and a marketable product within 5 months.- Failed to find the product-market fit. Lost $10K. Closed and moved on.
  • Media Projects Bg
    Managing Director
    Media Projects Bg 2011 - 2014
    Den Haag, Nl
    Nearshore web development and technical consulting services. We help businesses, nonprofits and start-ups to provide high-end services and develop their products while reducing costs and time to market.
  • Isic - International Student Identity Card
    Service Delivery / Partner Success Manager
    Isic - International Student Identity Card Feb 2009 - Jul 2011
    Belgrade, Rs
    - Conducted an audit of the technology partner within the first 2 months and successfully terminated their contract, leading to participation in tender and interviews for potential new partners.- Developed a winning strategy to regain core partners: engaged new partners with flexible processes and shorter integration timespans, demonstrating our ability to meet deadlines.- Maintained strong relationships with early adopters, provided support, resolved issues, and conducted product demos.- Executed acceptance testing and QA activities, identified and reported users' problematic patterns to our tech partner, updated product user manuals and knowledgebase.- Created instructional video tutorials, user manuals, and API documentation for the Partner Portal, simplified system adoption for partner tech teams.- Presented products, services, and roadmaps at international events organized annually for ISIC partners.
  • International Air Transport Association (Iata)
    Tech Business Analyst / Project Coordinator
    International Air Transport Association (Iata) Sep 2007 - Dec 2008
    Geneva, Le Grand-Saconnex, Ch

Michael Y. Gordon Education Details

  • International Centre For Professional Coaching
    International Centre For Professional Coaching
    Icf Acsth
  • Icg Training & Consulting
    Icg Training & Consulting
    Innovations With Triz For Business And Management
  • Moscow Aviation Institute (National Research University)
    Moscow Aviation Institute (National Research University)
    Automated Systems Of Information Processing And Management

Frequently Asked Questions about Michael Y. Gordon

What company does Michael Y. Gordon work for?

Michael Y. Gordon works for Ignite Ops

What is Michael Y. Gordon's role at the current company?

Michael Y. Gordon's current role is Fractional Head of Operations and Chief of Staff and Operations Manager.

What schools did Michael Y. Gordon attend?

Michael Y. Gordon attended International Centre For Professional Coaching, Icg Training & Consulting, Moscow Aviation Institute (National Research University).

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