Michael Yabroff Email & Phone Number

Sparks, Nv, Us

831 E. Glendale Ave. Sparks, Nv 89431

Reno, Nevada Area

• Initiate, drive, and deliver effective projects such as various campaigns, product launches and new initiatives to ensure all aspects of projects are communicated supported, and delivered to the highest standards.• Create, manage, and execute detailed project plans, key documentation, process maps, and schedules, with responsibility for task and team coordination. Track project and deliverables. Regularly coordinate and escalate high priority issues communicating status to teams.• Develop and implement projects that deliver results, maximize efficiency, improve processes and minimize store team workload.• Complete project impact analyses and work to implement training, communication, and change management to achieve desired project results.

Reno, Nevada Area

• Delivering an exceptional, game-changing business customer experience within the store.• Creating opportunities by qualifying business introductions and engaging in dialogues with potential business customers.• Developing both new and existing business relationships through a balanced sales and service model.• Supporting store events and workshops to attract new business customers and inspire loyalty throughout the businesscommunity.• Capturing and maintaining accurate customer contact information in the Retail business CRM application to managebusiness opportunities and relationships.• Educating store team members by sharing Retail business priorities, strategies, and progress.

Member of the computer sales force.Educated and enhanced customer knowledge of computer systems.Regulated inventory and conducted re-stocking cycles.Collaborated with customer service regarding concerns and product returns.

Oversaw the Business Sales department and processed purchase orders.Performed register duties and provided customer assistance.Maintained inventory counts for monthly cycles.Provided technical maintenance for returning customers.

Bachelor Of Arts, English (Technical Writing)

Associates, Graphic Communications