Michael Yap Email & Phone Number

Singapore

In the Active Mobility Device Import Control, I was the primary driver for:- Conduct enforcement, investigation and inspection activities at checkpoints, importers’ premises, and other premises.- To ensure no unauthorized import of motorized PMDs and PABs, and to seize the device(s) if any unauthorized importation, and proceed with the investigation.- Updating and submitting data analysis and reports on enforcement, investigations and inspections data to Management and… Show more In the Active Mobility Device Import Control, I was the primary driver for:- Conduct enforcement, investigation and inspection activities at checkpoints, importers’ premises, and other premises.- To ensure no unauthorized import of motorized PMDs and PABs, and to seize the device(s) if any unauthorized importation, and proceed with the investigation.- Updating and submitting data analysis and reports on enforcement, investigations and inspections data to Management and assisting them when needed.- Engage importer(s), freight forwarder(s) and declaring agent(s), interview them in person and take statements in accordance with the investigation matters.- Put up investigation papers (IPs) with recommendation to the defendant (Importer, freight forwarder or declaring agent).- Manage Members of Public feedback and enquiries relating to import control matters.- Liaise with ICA or Singapore Customs to coordinate joint inspections and enforcement action.- Handle procurement, tender and contract, and system enhancement projects and involved in user acceptance testing (UAT) such as TradeNet and EVMS (Electronic Violations & Management System) for our division and other divisions.- Request shipping documents (Airway Bill, Bill of Lading, Packing List, Invoice and import permit.etc) from the freight forwarder or importer, and monitor shipment arrival to carry out the inspection if required.- Assigned to other division to assist in the transition to the new violations management system, reviewing functional specifications, performing user acceptance tests, and planning for system enhancements- Monitoring and maintaining the offence data for active mobility (AM) offences, collaborated with other internal divisions to ensure smooth operations of the AM offences in system- Developing and updating the internal processes to manage Safe Riding Programme for AM offenders- Developed the ISO 9001:2015 standard for the division Show less

- I assessed appeals and refunds relating to various LTA violations in accordance with set guidelines. Analysing individual cases, I applied problem-solving skills based on knowledge of existing guidelines and made recommendations for cases requiring in-depth analysis. I prepared reply letters to cater to different situations and issues raised by members of the public.- I was tasked (June 2019 to December 2020) to manage the system enhancement and also managed the contractors’ progress… Show more - I assessed appeals and refunds relating to various LTA violations in accordance with set guidelines. Analysing individual cases, I applied problem-solving skills based on knowledge of existing guidelines and made recommendations for cases requiring in-depth analysis. I prepared reply letters to cater to different situations and issues raised by members of the public.- I was tasked (June 2019 to December 2020) to manage the system enhancement and also managed the contractors’ progress during the enhancement and maintenance phases. Show less

- Responsible for managing shipments for various customers, including VIPs. - Tasks include providing shipment quotations, adhering to port and regulatory terms, handling billing invoices, negotiating rates with carriers, updating customers on shipment status, ensuring shipping documents are in order, and issuing Bills of Lading. - Also, responsible for monitoring dangerous goods classification, vessel berthing status, and analyzing profit and loss for each shipment. Liaises… Show more - Responsible for managing shipments for various customers, including VIPs. - Tasks include providing shipment quotations, adhering to port and regulatory terms, handling billing invoices, negotiating rates with carriers, updating customers on shipment status, ensuring shipping documents are in order, and issuing Bills of Lading. - Also, responsible for monitoring dangerous goods classification, vessel berthing status, and analyzing profit and loss for each shipment. Liaises with direct customers, major freight forwarders, and overseas agents as necessary. Show less

- Responsible for preparing and arranging all shipping documents, such as bill of lading, packing list, and commercial invoice, according to sale/export advice. - Booking with major carriers/co-loaders for export shipments and handling export and shipping documentation with them. - Submitting shipping instructions within given timelines and analyzing shipping rates monthly, submitting reports to management. - Declaring export permits (Cargo Clearance Permit) and… Show more - Responsible for preparing and arranging all shipping documents, such as bill of lading, packing list, and commercial invoice, according to sale/export advice. - Booking with major carriers/co-loaders for export shipments and handling export and shipping documentation with them. - Submitting shipping instructions within given timelines and analyzing shipping rates monthly, submitting reports to management. - Declaring export permits (Cargo Clearance Permit) and arranging pickup and delivery of goods with freight forwarders and trucking companies.- Coordinating with warehouse and operations teams on lead times, managing shipping inquiries from internal customers and sales department. - Providing shipment quotation rates to internal and external customers, handling invoices for billing, and resolving document discrepancies before sending pre-alerts to customs brokers/agents. Show less

Singapore

- Responsible for using a computer program to prepare necessary documentation for daily operations. - Provides shipment quotation rates to internal and external customers and handles customer inquiries, making necessary shipment arrangements with local and overseas agents. - Educates customers about the shipment process and checks Airway Bills, Bills of Lading, customs forms, and other shipping documents before sending to customs brokers/agents. - Liaises with local… Show more - Responsible for using a computer program to prepare necessary documentation for daily operations. - Provides shipment quotation rates to internal and external customers and handles customer inquiries, making necessary shipment arrangements with local and overseas agents. - Educates customers about the shipment process and checks Airway Bills, Bills of Lading, customs forms, and other shipping documents before sending to customs brokers/agents. - Liaises with local, overseas agents, clients, and customs brokers to resolve shipping issues and ensure smooth operations. - Handles invoices for billing and addresses discrepancies. Meets monthly shipping targets in a fast-paced environment and supports assistant manager/manager with daily activities. - Provides in-house IT support as needed. Show less

- Responsible for handling import/export shipments and using an in-house program for daily operations (Sending & Receiving Pre-alert). - Declares dangerous goods, high-value items, and drugs to the permit department. - Coordinates with local, overseas agents, clients, and customs brokers to ensure smooth operations and build rapport. - Arrange and monitor delivery to ensure goods are delivered. - Updates freight status and Proof of Delivery details in the… Show more - Responsible for handling import/export shipments and using an in-house program for daily operations (Sending & Receiving Pre-alert). - Declares dangerous goods, high-value items, and drugs to the permit department. - Coordinates with local, overseas agents, clients, and customs brokers to ensure smooth operations and build rapport. - Arrange and monitor delivery to ensure goods are delivered. - Updates freight status and Proof of Delivery details in the computer program. - Assists in monthly closing activities. Works in a fast-paced and stressful environment, coordinating and supporting assistant manager/manager with daily activities. - Provides in-house IT support as needed. Show less

- Assists in billing matters, handles cheques, and books accounting entries. - Prepares statements of accounts for internal customers. - Updates customer details in the computer program with accuracy to minimize errors. - Liaises with global employees and internal customers to ensure smooth operations. - Assists in monthly closing and handles documentation tasks according to SOPs. - Monitors service stations daily using complex data-related computer… Show more - Assists in billing matters, handles cheques, and books accounting entries. - Prepares statements of accounts for internal customers. - Updates customer details in the computer program with accuracy to minimize errors. - Liaises with global employees and internal customers to ensure smooth operations. - Assists in monthly closing and handles documentation tasks according to SOPs. - Monitors service stations daily using complex data-related computer programs. - Coordinates and supports assistant manager/manager in completing daily activities and works independently with minimal supervision. Show less

Advanced Diploma In International Business, International Business, A

Diploma In International Business, International Business, A

Diploma In Computing (Advanced Level), Computer Programming/Programmer, General