A detail-oriented individual with exceptional organized skill and great customer service with 5 years of customer-oriented experience. Adept multi-tasker with strong ability to address high volume of simultaneous customer concern with consistency and accuracy. Able to work well under pressure independently or as part of a professional team
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Personal BankerHsbc Jun 2022 - PresentCanada● Perform routine bank telling tasks, including making deposit,withdrawal & transfers, as well as maintaining the cash balance on adaily basis.● Promote strong customer and client interactions, build relationshipsand participate in cross-selling, and offer new products andfeatures.(including mobile app, credit card, account opening, termdeposit, line of credit, mortgage, mutual funds)● Demonstrate good risk management decisions, including displayingsolid knowledge of guidelines for fraud prevention and robbery.● Actively contribute to meet the branch business goals, as well assales and customer service goals(NPS) -
Accounting Assistant(Remote)Hang Sang Choi Kee Sawmill Feb 2022 - Jul 2022New Territories, Hong Kong Sar-General administrative duties including preparing quotation-Manage accounts receivable and accounts payable by preparinginvoices- Use computer software to manage reports and track financial data- Create and manage a systematic filing system- Compile data for income tax returns
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Operations AssistantSun Wah Restaurant Jan 2018 - Feb 2022Victoria, Bc-Assist with the smooth day-to-day operation of the restaurant(Including receiving daily phone calls, organizing daily receipts andrecords, and categorizing transactions.)-Set up the Point of sale(POS)for the restaurant in 2019 with IT support,ensuring the cash handling, and database system are used efficientlyand accurately.-Maintain positive customer service interactions both in person and remotely.-Provide training and support to staff as well as develop a positive workenvironment.
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CashierSubway Apr 2017 - Dec 2017Victoria, Bc-Completed daily tasks with quality-reduce another coworker workload with support -
Retail AssociateFresh Victoria Apr 2016 - Mar 2017Victoria, Bc-Assisted the manager to import products and manage transactions-Data entry
Michael Mok Education Details
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Business Administration, Accounting -
Accounting And Finance
Frequently Asked Questions about Michael Mok
What company does Michael Mok work for?
Michael Mok works for Hsbc
What is Michael Mok's role at the current company?
Michael Mok's current role is Personal Banker.
What schools did Michael Mok attend?
Michael Mok attended Camosun College, Camosun College.
Who are Michael Mok's colleagues?
Michael Mok's colleagues are Maria Divina, Sylvia Elisa Tosqui Rogel, Paul Stevens, Katy German, Louise Dunphy, Andrew Rush, Piotr Uryga.
Not the Michael Mok you were looking for?
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Michael Mok
Undergraduate At University Of British Columbia | Seeking Internship OpportunitiesVancouver, Bc -
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