Promoted to team lead 2 months after probation. Team Lead for below the wing ramp operations. Lead Ramp Agents and trained them in a fast paced environment. Provided services to aircrafts ranging from bombardier, CRJ 200-700, ERJ 175, to Narrow Body Boeing 737-800, 900, Max, 757-200,300 to Wide body Boeing 767, 787, and 777 setting up and operating baggage and cargo management equipment and adhering to strict occupational safety regulations. Operated heavy motorized equipment to service aircrafts, transport baggage, and push and tow aircrafts. Communicated with all ramp, flight crew, pilots and control center according to FAA requirements for safety purposes. Conformed with all airport regulations, transportation security administration requirements established by FAA and Homeland Security.

• Managed accounts for Elite, High Profile Clientele as well as Corporations event coordination with Executive Protection Detail and Loss Prevention in California, Oregon, Washington, Arizona, Texas, and Nevada.• Co-ordinated with local law enforcement agencies to cover policies, protocols, and requirements based on geographic location for events or client travel (Federal, State and City regulations).• Co-ordinated on data reports for strategic business proposals for headquarters/senior management as well as newly acquired and current business relations.• Managed projects from initiation, planning and execution based on client’s/business financial budget and needs. • Experience collaborating with marketing firms, studios and entertainment companies on Executive Protection Details on high value products or high-profile celebrities/talents.• Experience with financial budget control for security operations, payroll, expenses, SLA’s, and NDA’s.• Managed tactical and surveillance training for executive protection programs including safety risk assessments, investigation, and threat management, loss prevention and investigations. • Managed and trained security teams up to 150 officers.• Managed recruiting, training, scheduling, coaching, and all employee issues including performance and termination.• Well versed in protection strategies, tactics, technology (CCTV, Alarm Systems, software/hardware) as well as travel logistics.• Experienced with international travel security details with private clients as well as entertainment tours.

• Designed Business Networks from cybersecurity, fiberoptic solutions, SDWAN, WIFI, IoT, among a variety of IT services/products.• Generated sales through networking and collaborating with business verticals to provide strategic business solutions.• Managed multiple business projects simultaneously based on financial budgets and geolocations. • Experience working with C Suite Level Clientele and Mid Market Verticals.• Managed retail stores by driving sales through coaching and developing employee’s sales behaviors and techniques as well as strategic executions to exceed sales goals.• Served as acting Area Manager in their absence and ensured area met or exceeded all sales and operational goals reporting directly to Area Director of Los Angeles.• Championed consumer products via marketing, launches, market and consumer trends, brand awareness, and training.• Managed staffing from hiring, coaching, terminations, payroll and Union Related Issues. • Managed store profitability through daily sales data analysis, analyzed market performance, consumer market trends, inventory management, cash receipts, loss prevention and asset protection.• Exceeded Business Sales goal at 252% and recognized on a national scale within the company. • Implemented product marketing strategies which decreased Loss Prevention Shrink by 25%

• Provided excellent customer service through selling a variety of sports products.• Prioritized a well adverse knowledge of current and new products to be sold to ensure customer’s needs would be addressed correctly and efficiently which led to consistent customer referrals.• Kept current with fashion trends, and styles to leverage marketing ideas through social media with management team.• Volunteered to cover shift shortages to ensure sales goals were still met.• Assisted management with loss prevention by ensuring proactive customer service and store closing procedures.• Recognized, and won sales competitions held randomly. • Assisted management team with training and on-boarding of new hires as well as provide coaching and mentoring.• Volunteered in overnight Nike Visual Projects for special events and launches.• Volunteered in community sports activities to promote health awareness through Nike Sponsorship.• Design consultant for both apparel and footwear with the Nike I.D. team.

• Analyzed Stock Markets and Financial Data including current economic trends of various industries.• Data analysis including forecasting projections based on current and historic market and stock trends.• Worked closely with fund/investment portfolio managers to leverage new sales opportunities.• Catered proactively with client’s/businesses investment needs based on their financial goals within legal guidelines and company policies.• Managed multiple investment projects simultaneously. • Prospected new clients through cold and warm calling, while building stable referral opportunities.• Leveraged marketing resources through social media, seminars and community events.• Assisted management with on-boarding process for new hire employees as well as provided coaching and mentoring to develop employee standards and goals.• Met and exceeded sales goals by 37% as a Personal Financial Specialist prior to promotion.• Provided excellent customer service through selling consumer depository, and credit products and assisted with bank center manager with progressive ideas to achieve and exceed sales goals as a Personal Banker.• Promoted from teller to Personal Banker and exceeded sales goals within first 6 months in new role. • Awarded most improved and recorded highest sales producer after first month of employment as a Teller.

• Offered Supervisor position after interviewing for general loader position. • Delegated work and managed up to 100 employees and facilitated productive work ethics. • Assisted with setting goals and objectives and evaluate effectiveness in achieving them. • Evaluated employee performance, prepared performance reviews, and coaching for improvement.• Coordinated with the Transportation Planning of products from Airport, Hub, Household and Industrial locations.• Assisted in managing forecast/analyses of projected volume to employee coverage ratio and transportation.• Worked with HAZMAT and OSHA officers to ensure compliance, certifications, and employee training were consistently updated.• Managed and verified accurate salary distribution and payroll checks accordingly. • Accommodated and addressed employee conduct issues. • Provided and ensured excellent client service.

Promoted to Counselor/ Program Coordinator after volunteering for two years. Mentored as a Big Brother and tutor to 30-50 children at any time. Coached football, basketball, volleyball and swimming and other sports Advised mentees on social, behavioral and educational needs.