Operations EffectivenessRoutinely visit all locations within the Portfolio to ensure proper operating procedures are being followed. Identify all existing and potential operational problems, make proactive recommendations Enforce proper protocol with timely revenue reporting and the daily deposit are being followed. Review Portfolio technology for operating cost savings and/or improved revenue control. This may include automated location reviews, remote management services or prepaid mobile and web-based paid parking services.Ensure effective management of claims.Ensure compliance with all OSHA guidelines and any union rules and regulations. Client Retention & SatisfactionManage locations within the Portfolio pursuant to their contractual requirements. Evaluate and understand the client needs with respect to the operationEnsure pro-active communication with client regarding opportunities to improve operations.Financial Planning & Budget ManagementEnsure the accounts operate within the budget and make recommendations to attain budget Provide accurate data and input into the budget planning process Ensure the client is aware of major unplanned discrepancies beyond the control of SP+ and seek appropriate consideration.Perform general accounting duties with receivable management and payroll analyses.Workforce ManagementDevelop, staff, train and supervise a team of employees at all locations within the Portfolio. Identify proper staffing levels for attendants, cashiers, customer service representatives and Facility Managers, including vacation and sick call coverage. Participate in the formal employee grievance procedures Marketing & Revenue OptimizationDevelop and recommend strategies to maximize revenue to include parking rate reviews, local and online consumer marketing plans and additional paid service offerings.Ensure hours of operation optimize revenue given demand during those days/times.