Known as a self-motivated customer service professional, I offer strong interpersonal and solutions focused experience across the education and property management industries. I possess a background in building rapport, problem solving, and conflict resolution, combined with a record of handling confidential information and efficiently managing concurrent tasks with ease. Relying on my strong communication skills I am able to empathize with clients and quickly resolve their questions, concerns, or issues. My most recent roles demonstrate my success in streamlining processes, meeting deadlines, and ensuring compliance with regulations while enhancing customer service. I embrace the challenges that may come with providing a stellar customer experience, and I am known by others for my expertise in improving efficiency, minimizing risks, increasing profitability, and shrinking losses. I am known as a solutions-focused professional who recognizes the interdependence of people, processes, technology, and organizational culture, and I have the people skills and drive necessary to excel as a customer service representative. Expertise areas: Customer Relations, Microsoft Office, Conflict Resolution, Organization, Data Entry, Confidential Document Handling, Critical Thinking, Problem Solving.
