Michael Zaroukian Email & Phone Number

Westford, Ma, Us

Support and lead the Enterprise Account Team in Canada ensuring that our customers realize business value from our Observability and Security solutions.Responsible for driving sales efforts and working with the channel partner ecosystem to maximize market adoption and footprint expansion.

Westford, Ma, Us

Leverage business and technical acumen to effectively represent the inherent value of NETSCOUT solutions within a customer’s environment, driving discussions with senior leadership regarding business transformation initiatives and risk mitigation. Establish close relationships with customers as a trusted advisor to better understand their business/operational needs and technical challenges, helping them achieve the greatest value from NETSCOUT visibility and security solutions. Oversee business case & value strategies that align the customer’s needs, up to the Board/C-Suite, to NETSCOUT solutions and services including the development of business cases with specific metrics & ROIs identified. Manage tactical business while investing in larger, longer term strategic opportunitiesMaintain operational command of the business through forecast accuracy and demand generationLead an extended team of virtual resources to ensure consistent and effective engagement.

Westford, Ma, Us

Assist the Sales team in reaching the revenue goal by providing quality pre-sales technical support and presentations focused on articulating value to the prospective buyer. Represent NETSCOUT as the product solution specialist and work to insure the best possible technical solution with the information provided. Assist the Sales Teams in making tactical decisions regarding the sale. Identify compelling events or specific business problems and offer attractive solutions to the client. Provide specialized technical support to the prospect/customer using NetScout’s ‘best practices’ techniques along with other available resources provided to the Sales Engineering group. Account responsibility for all lead technical activities. This includes building relationships across customer's IT silos to document their infrastructure and understand their challenges.

Montreal, Quebec, Ca

Senior Consultant - Presales Engineering Finance and Insurance MarketAct as a leader to mobilize the customer team, in order to convert business needs into solutions and services offered by Bell (IaaS, Storage and Virtualization Solutions, Cloud Initiatives, Cloud Email, BYOD, Hosted Voice, IP Networks, Telephony, and IT).Accountable for the technological aspects of a solution, with a mandate to accompany customers in the development of complex design in pre-sales mode and ensure short and long term business relationships & customer satisfaction.Assume responsibility for technical studies/recommendations covering overall customer IT applications, voice & network.Design internetworking solutions: evaluate business needs, identify any stakes, conception and integration of potential solution and finally, write the final proposition and communicate with implementation team.

Montréal (Québec), Québec, Ca

Responsible for creating large, individualized network solutions meeting the requirements of Vidéotron 's strategic customers.Assimilate customer requirements, create solutions, assemble costs, and participate in business case analysis. Responsible for client architecture, network design and specifications across all Videotron servicesProvide overall guidance to sales and engineering on the most appropriate solution for a given customers requirements based on detailed discussions with sales and the customer Educate the sales teams to improve their ability to successfully qualify and win customer opportunities Partner with the sales team and deliver technical presentations and RFP/Q/Is

Vancouver, British Columbia, Ca

The primary responsibility of the Sr.CSC is to assure that the integrity of the customer-centric value proposition is maintained as the technical solution evolves and to communicate this value proposition as part of the proposal response. Ensure financial accuracy of customer proposal using various TELUS financial tools. Ensure profitability of TELUS as a whole.Engage and assist in complex sales contract negotiations on behalf of TELUS.Develop a high level project plan and identify the critical TELUS resources which are required to successfully execute the sales strategyDrive client value propositions, profitable revenue, client-centric focus, and mitigation of internal challenges, so that Sales Teams achieve their growth objectives.

Vancouver, British Columbia, Ca

Translate client business requirements into technical solutions. Demonstrate design expertise including: Wide Area Networks, Local Area Networks, Internet, IP Applications, Hosting, Wireless and Enterprise IT Application services in order to provide complete technical consulting. Responsible for client architecture, network design and specifications across all TELUS services.

Montreal, Quebec, Ca

Provide third (last) line support to isolate and resolve the most complex problems in the customer's network (e.g. routing, performance, connectivity, host other vendor/service provider) in multiprotocol networks. Provide input on design of new solutions for implementation, and manage the introduction of new technologies. Overall, network solution implementation authority.

Mini Mba Certificate

B.A., Political Science

Certificate, Marketing Management